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  1. Help-Coaches-Desk
  2. HELC-940

FIWARE.Request.Coach.FRACTALS.Farm@.Lab.SystemWide.AuthenticationIssue

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Component/s: FRACTALS
    • Labels:
      None

      Description

      Dear Fractals coachers
      One of our FRACTALS partners has the problem below.
      Please, can you help us.
      Best regards,
      Carmen

      From: giorgos.manolas@ingsoftware.com giorgos.manolas@ingsoftware.com
      Sent: Thursday, August 13, 2015 9:52 AM
      To: tech@fractals-fp7.com
      Subject: FIWARE Lab authentication error

      Hello,

      We are part of Fractals’ FARM@ project.

      As from this morning, 13th of August 2015, we are unable to access our account on FIWARE Lab.

      We get the following error:

      • An error occurred authenticating. Please try again later.
        Our account’s email is:

      • fiware@ingsoftware.com<fiware@ingsoftware.com>

      Also, we own a community account and we have some instances on FIWARE Cloud which we need to access for our development needs.

      Could you please address this problem?

      Best regards,
      FARM@ team
      This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it.
      As its integrity cannot be secured on the Internet, the Atos group liability cannot be triggered for the message content. Although the sender endeavors to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted.

      Este mensaje y los ficheros adjuntos pueden contener información confidencial destinada solamente a la(s) persona(s) mencionadas anteriormente y pueden estar protegidos por secreto profesional.
      Si usted recibe este correo electrónico por error, gracias por informar inmediatamente al remitente y destruir el mensaje.
      Al no estar asegurada la integridad de este mensaje sobre la red, Atos no se hace responsable por su contenido. Su contenido no constituye ningún compromiso para el grupo Atos, salvo ratificación escrita por ambas partes.
      Aunque se esfuerza al máximo por mantener su red libre de virus, el emisor no puede garantizar nada al respecto y no será responsable de cualesquiera daños que puedan resultar de una transmisión de virus.

      _______________________________________________
      Fiware-fractals-coaching mailing list
      Fiware-fractals-coaching@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-fractals-coaching

      [Created via e-mail received from: "Perea Escribano, Carmen" <carmen.perea@atos.net>]

        Activity

        fw.ext.user FW External User created issue -
        Hide
        ichulani ilknur chulani added a comment -

        Dear Carmen,

        The reply I got from the FIWARE Lab team is that this is a system wide issue today, they are working on it.
        Kind regards,

        ilknur

        From: fiware-fractals-coaching-atos-bounces@lists.atosresearch.eu fiware-fractals-coaching-atos-bounces@lists.atosresearch.eu On Behalf Of Perea Escribano, Carmen
        Sent: Thursday, August 13, 2015 1:03 PM
        To: FRACTALS coach (fiware-fractals-coaching@lists.fi-ware.org)
        Subject: [Fiware-fractals-coaching-atos] [Fiware-fractals-coaching] FW: FIWARE Lab authentication error

        Dear Fractals coachers
        One of our FRACTALS partners has the problem below.
        Please, can you help us.
        Best regards,
        Carmen

        From: giorgos.manolas@ingsoftware.com<giorgos.manolas@ingsoftware.com> giorgos.manolas@ingsoftware.com
        Sent: Thursday, August 13, 2015 9:52 AM
        To: tech@fractals-fp7.com<tech@fractals-fp7.com>
        Subject: FIWARE Lab authentication error

        Hello,

        We are part of Fractals’ FARM@ project.

        As from this morning, 13th of August 2015, we are unable to access our account on FIWARE Lab.

        We get the following error:

        • An error occurred authenticating. Please try again later.
          Our account’s email is:

        • fiware@ingsoftware.com<fiware@ingsoftware.com>

        Also, we own a community account and we have some instances on FIWARE Cloud which we need to access for our development needs.

        Could you please address this problem?

        Best regards,
        FARM@ team
        This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it.
        As its integrity cannot be secured on the Internet, the Atos group liability cannot be triggered for the message content. Although the sender endeavors to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted.

        Este mensaje y los ficheros adjuntos pueden contener información confidencial destinada solamente a la(s) persona(s) mencionadas anteriormente y pueden estar protegidos por secreto profesional.
        Si usted recibe este correo electrónico por error, gracias por informar inmediatamente al remitente y destruir el mensaje.
        Al no estar asegurada la integridad de este mensaje sobre la red, Atos no se hace responsable por su contenido. Su contenido no constituye ningún compromiso para el grupo Atos, salvo ratificación escrita por ambas partes.
        Aunque se esfuerza al máximo por mantener su red libre de virus, el emisor no puede garantizar nada al respecto y no será responsable de cualesquiera daños que puedan resultar de una transmisión de virus.
        Bu mesaj ve ekleri gönderilen kişiye özeldir ve gizli bilgiler içerebilir. Eğer mesajın gönderilmek istendiği kişi değilseniz lütfen kopyalamayınız, başkalarına göndermeyiniz ve göndericiyi bilgilendiriniz. Internet üzerinden gönderilen mesajların güvenli ve hatasız olduğunun garantisi olmadığından Atos grubu mesajın içeriğinden sorumlu tutulamaz. Göndericinin bilgisayarı anti-virüs sistemleri tarafından taranmaktadır, ancak yine de mesajın virüs içermediği garanti edilemez ve gönderici, meydana gelebilecek zararlardan sorumlu tutulamaz.

        This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it. As its integrity cannot be secured on the Internet, the Atos group liability cannot be triggered for the message content. Although the sender endeavors to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted.

        _______________________________________________
        Fiware-fractals-coaching mailing list
        Fiware-fractals-coaching@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-fractals-coaching

        Show
        ichulani ilknur chulani added a comment - Dear Carmen, The reply I got from the FIWARE Lab team is that this is a system wide issue today, they are working on it. Kind regards, ilknur From: fiware-fractals-coaching-atos-bounces@lists.atosresearch.eu fiware-fractals-coaching-atos-bounces@lists.atosresearch.eu On Behalf Of Perea Escribano, Carmen Sent: Thursday, August 13, 2015 1:03 PM To: FRACTALS coach (fiware-fractals-coaching@lists.fi-ware.org) Subject: [Fiware-fractals-coaching-atos] [Fiware-fractals-coaching] FW: FIWARE Lab authentication error Dear Fractals coachers One of our FRACTALS partners has the problem below. Please, can you help us. Best regards, Carmen From: giorgos.manolas@ingsoftware.com< giorgos.manolas@ingsoftware.com > giorgos.manolas@ingsoftware.com Sent: Thursday, August 13, 2015 9:52 AM To: tech@fractals-fp7.com< tech@fractals-fp7.com > Subject: FIWARE Lab authentication error Hello, We are part of Fractals’ FARM@ project. As from this morning, 13th of August 2015, we are unable to access our account on FIWARE Lab. We get the following error: An error occurred authenticating. Please try again later. Our account’s email is: • fiware@ingsoftware.com< fiware@ingsoftware.com > Also, we own a community account and we have some instances on FIWARE Cloud which we need to access for our development needs. Could you please address this problem? Best regards, FARM@ team This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it. As its integrity cannot be secured on the Internet, the Atos group liability cannot be triggered for the message content. Although the sender endeavors to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted. Este mensaje y los ficheros adjuntos pueden contener información confidencial destinada solamente a la(s) persona(s) mencionadas anteriormente y pueden estar protegidos por secreto profesional. Si usted recibe este correo electrónico por error, gracias por informar inmediatamente al remitente y destruir el mensaje. Al no estar asegurada la integridad de este mensaje sobre la red, Atos no se hace responsable por su contenido. Su contenido no constituye ningún compromiso para el grupo Atos, salvo ratificación escrita por ambas partes. Aunque se esfuerza al máximo por mantener su red libre de virus, el emisor no puede garantizar nada al respecto y no será responsable de cualesquiera daños que puedan resultar de una transmisión de virus. Bu mesaj ve ekleri gönderilen kişiye özeldir ve gizli bilgiler içerebilir. Eğer mesajın gönderilmek istendiği kişi değilseniz lütfen kopyalamayınız, başkalarına göndermeyiniz ve göndericiyi bilgilendiriniz. Internet üzerinden gönderilen mesajların güvenli ve hatasız olduğunun garantisi olmadığından Atos grubu mesajın içeriğinden sorumlu tutulamaz. Göndericinin bilgisayarı anti-virüs sistemleri tarafından taranmaktadır, ancak yine de mesajın virüs içermediği garanti edilemez ve gönderici, meydana gelebilecek zararlardan sorumlu tutulamaz. This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it. As its integrity cannot be secured on the Internet, the Atos group liability cannot be triggered for the message content. Although the sender endeavors to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted. _______________________________________________ Fiware-fractals-coaching mailing list Fiware-fractals-coaching@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-fractals-coaching
        Hide
        ichulani ilknur chulani added a comment -

        Dear Carmen,

        I was informed that the FIWARE Lab authentication problem is resolved now.

        Best regards,

        ilknur

        From: Chulani, Ilknur
        Sent: Thursday, August 13, 2015 2:27 PM
        To: Perea Escribano, Carmen; FRACTALS coach (fiware-fractals-coaching@lists.fi-ware.org)
        Subject: RE: FIWARE Lab authentication error

        Dear Carmen,

        The reply I got from the FIWARE Lab team is that this is a system wide issue today, they are working on it.

        Kind regards,

        ilknur

        From: fiware-fractals-coaching-atos-bounces@lists.atosresearch.eu<fiware-fractals-coaching-atos-bounces@lists.atosresearch.eu> fiware-fractals-coaching-atos-bounces@lists.atosresearch.eu On Behalf Of Perea Escribano, Carmen
        Sent: Thursday, August 13, 2015 1:03 PM
        To: FRACTALS coach (fiware-fractals-coaching@lists.fi-ware.org<fiware-fractals-coaching@lists.fi-ware.org>)
        Subject: [Fiware-fractals-coaching-atos] [Fiware-fractals-coaching] FW: FIWARE Lab authentication error

        Dear Fractals coachers
        One of our FRACTALS partners has the problem below.
        Please, can you help us.
        Best regards,
        Carmen

        From: giorgos.manolas@ingsoftware.com<giorgos.manolas@ingsoftware.com> giorgos.manolas@ingsoftware.com
        Sent: Thursday, August 13, 2015 9:52 AM
        To: tech@fractals-fp7.com<tech@fractals-fp7.com>
        Subject: FIWARE Lab authentication error

        Hello,

        We are part of Fractals’ FARM@ project.

        As from this morning, 13th of August 2015, we are unable to access our account on FIWARE Lab.

        We get the following error:

        • An error occurred authenticating. Please try again later.
          Our account’s email is:

        • fiware@ingsoftware.com<fiware@ingsoftware.com>

        Also, we own a community account and we have some instances on FIWARE Cloud which we need to access for our development needs.

        Could you please address this problem?

        Best regards,
        FARM@ team
        This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it.
        As its integrity cannot be secured on the Internet, the Atos group liability cannot be triggered for the message content. Although the sender endeavors to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted.

        Este mensaje y los ficheros adjuntos pueden contener información confidencial destinada solamente a la(s) persona(s) mencionadas anteriormente y pueden estar protegidos por secreto profesional.
        Si usted recibe este correo electrónico por error, gracias por informar inmediatamente al remitente y destruir el mensaje.
        Al no estar asegurada la integridad de este mensaje sobre la red, Atos no se hace responsable por su contenido. Su contenido no constituye ningún compromiso para el grupo Atos, salvo ratificación escrita por ambas partes.
        Aunque se esfuerza al máximo por mantener su red libre de virus, el emisor no puede garantizar nada al respecto y no será responsable de cualesquiera daños que puedan resultar de una transmisión de virus.
        Bu mesaj ve ekleri gönderilen kişiye özeldir ve gizli bilgiler içerebilir. Eğer mesajın gönderilmek istendiği kişi değilseniz lütfen kopyalamayınız, başkalarına göndermeyiniz ve göndericiyi bilgilendiriniz. Internet üzerinden gönderilen mesajların güvenli ve hatasız olduğunun garantisi olmadığından Atos grubu mesajın içeriğinden sorumlu tutulamaz. Göndericinin bilgisayarı anti-virüs sistemleri tarafından taranmaktadır, ancak yine de mesajın virüs içermediği garanti edilemez ve gönderici, meydana gelebilecek zararlardan sorumlu tutulamaz.

        This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it. As its integrity cannot be secured on the Internet, the Atos group liability cannot be triggered for the message content. Although the sender endeavors to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted.

        _______________________________________________
        Fiware-fractals-coaching mailing list
        Fiware-fractals-coaching@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-fractals-coaching

        Show
        ichulani ilknur chulani added a comment - Dear Carmen, I was informed that the FIWARE Lab authentication problem is resolved now. Best regards, ilknur From: Chulani, Ilknur Sent: Thursday, August 13, 2015 2:27 PM To: Perea Escribano, Carmen; FRACTALS coach (fiware-fractals-coaching@lists.fi-ware.org) Subject: RE: FIWARE Lab authentication error Dear Carmen, The reply I got from the FIWARE Lab team is that this is a system wide issue today, they are working on it. Kind regards, ilknur From: fiware-fractals-coaching-atos-bounces@lists.atosresearch.eu< fiware-fractals-coaching-atos-bounces@lists.atosresearch.eu > fiware-fractals-coaching-atos-bounces@lists.atosresearch.eu On Behalf Of Perea Escribano, Carmen Sent: Thursday, August 13, 2015 1:03 PM To: FRACTALS coach (fiware-fractals-coaching@lists.fi-ware.org< fiware-fractals-coaching@lists.fi-ware.org >) Subject: [Fiware-fractals-coaching-atos] [Fiware-fractals-coaching] FW: FIWARE Lab authentication error Dear Fractals coachers One of our FRACTALS partners has the problem below. Please, can you help us. Best regards, Carmen From: giorgos.manolas@ingsoftware.com< giorgos.manolas@ingsoftware.com > giorgos.manolas@ingsoftware.com Sent: Thursday, August 13, 2015 9:52 AM To: tech@fractals-fp7.com< tech@fractals-fp7.com > Subject: FIWARE Lab authentication error Hello, We are part of Fractals’ FARM@ project. As from this morning, 13th of August 2015, we are unable to access our account on FIWARE Lab. We get the following error: An error occurred authenticating. Please try again later. Our account’s email is: • fiware@ingsoftware.com< fiware@ingsoftware.com > Also, we own a community account and we have some instances on FIWARE Cloud which we need to access for our development needs. Could you please address this problem? Best regards, FARM@ team This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it. As its integrity cannot be secured on the Internet, the Atos group liability cannot be triggered for the message content. Although the sender endeavors to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted. Este mensaje y los ficheros adjuntos pueden contener información confidencial destinada solamente a la(s) persona(s) mencionadas anteriormente y pueden estar protegidos por secreto profesional. Si usted recibe este correo electrónico por error, gracias por informar inmediatamente al remitente y destruir el mensaje. Al no estar asegurada la integridad de este mensaje sobre la red, Atos no se hace responsable por su contenido. Su contenido no constituye ningún compromiso para el grupo Atos, salvo ratificación escrita por ambas partes. Aunque se esfuerza al máximo por mantener su red libre de virus, el emisor no puede garantizar nada al respecto y no será responsable de cualesquiera daños que puedan resultar de una transmisión de virus. Bu mesaj ve ekleri gönderilen kişiye özeldir ve gizli bilgiler içerebilir. Eğer mesajın gönderilmek istendiği kişi değilseniz lütfen kopyalamayınız, başkalarına göndermeyiniz ve göndericiyi bilgilendiriniz. Internet üzerinden gönderilen mesajların güvenli ve hatasız olduğunun garantisi olmadığından Atos grubu mesajın içeriğinden sorumlu tutulamaz. Göndericinin bilgisayarı anti-virüs sistemleri tarafından taranmaktadır, ancak yine de mesajın virüs içermediği garanti edilemez ve gönderici, meydana gelebilecek zararlardan sorumlu tutulamaz. This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it. As its integrity cannot be secured on the Internet, the Atos group liability cannot be triggered for the message content. Although the sender endeavors to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted. _______________________________________________ Fiware-fractals-coaching mailing list Fiware-fractals-coaching@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-fractals-coaching
        mev Manuel Escriche made changes -
        Field Original Value New Value
        Component/s FRACTALS [ 10365 ]
        mev Manuel Escriche made changes -
        Assignee Ozdemir, Omer Faruk [ oozdemir ]
        ichulani ilknur chulani made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        ichulani ilknur chulani made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        ichulani ilknur chulani made changes -
        Assignee Ozdemir, Omer Faruk [ oozdemir ] ilknur chulani [ ilknur.chulani ]
        ichulani ilknur chulani made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-fractals-coaching] FW: FIWARE Lab authentication error FIWARE.Request.Coach.FRACTALS.FW: FIWARE Lab authentication error
        ichulani ilknur chulani made changes -
        Summary FIWARE.Request.Coach.FRACTALS.FW: FIWARE Lab authentication error FIWARE.Request.Coach.FRACTALS.Farm@.Lab.SystemWide.AuthenticationIssue
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        5d 2h 42m 1 ilknur chulani 18/Aug/15 2:45 PM
        In Progress In Progress Answered Answered
        2s 1 ilknur chulani 18/Aug/15 2:45 PM
        Answered Answered Closed Closed
        6s 1 ilknur chulani 18/Aug/15 2:45 PM

          People

          • Assignee:
            ichulani ilknur chulani
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: