Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Done
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Component/s: CreatiFI
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Labels:None
Description
Dear FIWARE coach,
we forward you a support request received from a CreatiFI applicant we are
not able to solve.
Please let us know if you need direct contact with the submitter.
Thanks.
**********************************
Dear,
project FoneSmart : (ID 00000000000000000000000000011094)
since yesterday we are not able to connect our dedicated instance.
i cant not even reboot the instance.
i get this error :
Error rebooting instance FoneSmart. Cause: 500 Error {"computeFault":
{"message": "The server has either erred or is incapable of performing the
requested operation.", "code": 500}}
BR,
Marco
**********************************
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[Created via e-mail received from: Andrea Maestrini <amaestrini@create-net.org>]
Activity
| Field | Original Value | New Value |
|---|---|---|
| Component/s | CreatiFI [ 10357 ] |
| Assignee | Silvio Cretti [ silvio.cretti ] |
| Link | This issue is cloned by HELC-920 [ HELC-920 ] |
| Status | Open [ 1 ] | In Progress [ 3 ] |
| Status | In Progress [ 3 ] | Answered [ 10104 ] |
| Resolution | Done [ 10000 ] | |
| Status | Answered [ 10104 ] | Closed [ 6 ] |
| Summary | [Fiware-creatifi-coaching] [CreatiFI Italy Hub] Connection error to our dedicated instance in Trento node | FIWARE.Request.Coach.CreatiFI.Connection error to our dedicated instance in Trento node |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
4h 47m | 1 | Silvio Cretti | 05/Aug/15 4:46 PM | |||||
|
7d 16h 16m | 1 | Silvio Cretti | 13/Aug/15 9:03 AM | |||||
|
2s | 1 | Silvio Cretti | 13/Aug/15 9:03 AM |
the connection to your instance has been recovered.
Please give us any feedback,
BR
Trento Node team