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  1. Help-Coaches-Desk
  2. HELC-720

FIWARE.Request.Coach.FABulous.Re: Cannot get access token

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Component/s: FABulous
    • Labels:
      None

      Description

      Hi there Pasquale,

      I have already asked for a community account upgrade just in case this was
      the problem, but I still cannot get past step3 (sending the
      passwordCredentials with the tenantName)
      I have also tried with the two tenant names i have (the "normal" one and
      the one ending with "cloud") but I always get this message

      {"error": {"message": "The request you have made requires authentication.",
      "code": 401, "title": "Unauthorized"}}

      What could I do?

      Thanks
      Miquel

      Edificio M3 · Planta 1 Oficina 107 · C/ Adaja 10 · 37185 · Villamayor (
      Salamanca)

      On 8 May 2015 at 16:36, Pasquale Vitale <pvitale@eng.it> wrote:

      > Hi Miquel,
      > the steps are these (but if you have got the "401 Unauthorized" status,
      > probably they are assigning new resources and you cannot access to fiware
      > lab.
      > Let me know if you can access in to fiware lab):
      >
      > 1. Initial Token (POST)
      > header: content-type = aplication/json
      > body: {"auth": {"passwordCredentials":

      {"username":"your_email", > "password":"your_password"}

      }}
      > url: https://cloud.lab.fiware.org/keystone/v2.0/tokens
      >
      > retrieve the token id "TOKEN_ID*" *(Ex:
      > A1lEWgTJjyi_Gdafoc1L2oCsGYbCMGXi_-b0Vh6QOC0gLiIWWGkSrSKJ7V86dgJsqvWExy4QvK521QviTiQNyw)
      >
      > 2. Tenant (GET)
      > header: x-auth-token = TOKEN_ID
      > url: https://cloud.lab.fiware.org/keystone/v2.0/tenants
      >
      > retrieve the token id "TENANT_ID" (Ex: 00000000000000000000000000000460)
      >
      > 3. Token for Object Storage (POST)
      > header: content-type = aplication/json
      > body: {"auth": {"passwordCredentials":

      {"username":"your_email", > "password":"your_password"}

      ,"tenantName":"TENANT_ID"}}
      > url: https://cloud.lab.fiware.org/keystone/v2.0/tokens
      >
      > *retrieve the token for Object Storage "ID" *(Ex:
      > 3a5cffde6dddec7691a22e182f4e28de)
      >
      > 4. Call (GET) - list of object storage
      > header: X-Auth-Token = 3a5cffde6dddec7691a22e182f4e28de
      > header: Accept = application/cdmi-object
      > header: X-CDMI-Specification-Version= 1.0.1
      >
      > url:
      > https://cloud.lab.fiware.org/Spain/object-store/v1/AUTH_00000000000000000000000000000460/
      >
      > retrive the list
      >
      > * of object storage *Regards,
      > Pasquale
      >
      > Il 07/05/2015 18:38, Miquel Ferrer ha scritto:
      >
      > I suppose i must have missed one warning email or something, but all of a
      > sudden i cannot get my access token to access Object Storage.
      >
      > By the way, i am in spain.
      >
      > Here is what I do:
      >
      > 1.- I get the initial token
      > POST http://cloud.lab.fi-ware.org:4730/v2.0/tokens
      > sending
      > {
      > "auth": {"passwordCredentials":{"username": "[MY_USERNAME]",
      > "password":"[MY_PASSWORD]"}}
      > }
      >
      > 2.- I get the tenant id by calling
      > GET http://cloud.lab.fi-ware.org:4730/v2.0/tenants
      > including the header X-auth-token filled with the access->token->id from
      > the previous call result
      >
      > this returns a list of tenants, i get my tenant id, that has a format
      > like so:
      > 0000000000000000000000000000XXXX
      >
      > 3.- I try to get the access token to be used later on the Object Storage
      > GE calling
      > POST http://cloud.lab.fi-ware.org:4730/v2.0/tokens
      > including the header Content-Type : application/json
      > sending
      > {
      > "auth":
      > {
      > "tenantName": "[MY_TENANT_ID]",
      > "passwordCredentials":
      >

      {"username": "[MY_USERNAME]", "password": "[MY_PASSWORD]"}

      > }
      > }
      >
      > and the error occurs....
      > {"error": {"message": "The request you have made requires
      > authentication.", "code": 401, "title": "Unauthorized"}}
      >
      > I've tried to use the other tenant id i received on step 2 with the same
      > result
      >
      > also, including the X-auth-token header doesn't make a change.
      >
      >
      > What could i possibly be doing wrong?
      >
      > Thanks!
      >
      >
      >
      >
      >
      >
      >
      > Edificio M3 · Planta 1 Oficina 107 · C/ Adaja 10 · 37185 · Villamayor (
      > Salamanca)
      >
      >
      >
      > _______________________________________________
      > Fiware-fabulous-coaching mailing listFiware-fabulous-coaching@lists.fi-ware.orghttps://lists.fi-ware.org/listinfo/fiware-fabulous-coaching
      >
      >
      >
      > _______________________________________________
      > Fiware-fabulous-coaching mailing list
      > Fiware-fabulous-coaching@lists.fi-ware.org
      > https://lists.fi-ware.org/listinfo/fiware-fabulous-coaching
      >
      >

      _______________________________________________
      Fiware-fabulous-coaching mailing list
      Fiware-fabulous-coaching@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-fabulous-coaching

      [Created via e-mail received from: Miquel Ferrer <miquel@carbonbyte.com>]

        Activity

        Hide
        Stefano Stefano De Panfilis added a comment -

        dear miquel,

        thank you very much for your help and for sending your feedback and so
        detiled issue explanations so we are able to identify the problem and solve
        it

        on which node you are allocated?
        as you know we are experienceing some issues after the deployment fo the
        new idm (this was needed to support the new fiware user policy).

        in addition some node are also migrating their openstack version. so all
        together the situation is a bit complex, but we are working hard to
        everythin back to full operation within few days.

        ciao,
        stefano

        ciao,
        stefano

        2015-05-13 11:42 GMT+02:00 Miquel Ferrer <miquel@carbonbyte.com>:

        > Hi there Pasquale,
        >
        > I have already asked for a community account upgrade just in case this was
        > the problem, but I still cannot get past step3 (sending the
        > passwordCredentials with the tenantName)
        > I have also tried with the two tenant names i have (the "normal" one and
        > the one ending with "cloud") but I always get this message
        >
        > {"error": {"message": "The request you have made requires
        > authentication.", "code": 401, "title": "Unauthorized"}}
        >
        > What could I do?
        >
        > Thanks
        > Miquel
        >
        >
        >
        > Edificio M3 · Planta 1 Oficina 107 · C/ Adaja 10 · 37185 · Villamayor (
        > Salamanca)
        >
        > On 8 May 2015 at 16:36, Pasquale Vitale <pvitale@eng.it> wrote:
        >
        >> Hi Miquel,
        >> the steps are these (but if you have got the "401 Unauthorized" status,
        >> probably they are assigning new resources and you cannot access to fiware
        >> lab.
        >> Let me know if you can access in to fiware lab):
        >>
        >> 1. Initial Token (POST)
        >> header: content-type = aplication/json
        >> body: {"auth": {"passwordCredentials":

        {"username":"your_email", >> "password":"your_password"}

        }}
        >> url: https://cloud.lab.fiware.org/keystone/v2.0/tokens
        >>
        >> retrieve the token id "TOKEN_ID*" *(Ex:
        >> A1lEWgTJjyi_Gdafoc1L2oCsGYbCMGXi_-b0Vh6QOC0gLiIWWGkSrSKJ7V86dgJsqvWExy4QvK521QviTiQNyw)
        >>
        >> 2. Tenant (GET)
        >> header: x-auth-token = TOKEN_ID
        >> url: https://cloud.lab.fiware.org/keystone/v2.0/tenants
        >>
        >> retrieve the token id "TENANT_ID" (Ex:
        >> 00000000000000000000000000000460)
        >>
        >> 3. Token for Object Storage (POST)
        >> header: content-type = aplication/json
        >> body: {"auth": {"passwordCredentials":

        {"username":"your_email", >> "password":"your_password"}

        ,"tenantName":"TENANT_ID"}}
        >> url: https://cloud.lab.fiware.org/keystone/v2.0/tokens
        >>
        >> *retrieve the token for Object Storage "ID" *(Ex:
        >> 3a5cffde6dddec7691a22e182f4e28de)
        >>
        >> 4. Call (GET) - list of object storage
        >> header: X-Auth-Token = 3a5cffde6dddec7691a22e182f4e28de
        >> header: Accept = application/cdmi-object
        >> header: X-CDMI-Specification-Version= 1.0.1
        >>
        >> url:
        >> https://cloud.lab.fiware.org/Spain/object-store/v1/AUTH_00000000000000000000000000000460/
        >>
        >> retrive the list
        >>
        >> * of object storage *Regards,
        >> Pasquale
        >>
        >> Il 07/05/2015 18:38, Miquel Ferrer ha scritto:
        >>
        >> I suppose i must have missed one warning email or something, but all of a
        >> sudden i cannot get my access token to access Object Storage.
        >>
        >> By the way, i am in spain.
        >>
        >> Here is what I do:
        >>
        >> 1.- I get the initial token
        >> POST http://cloud.lab.fi-ware.org:4730/v2.0/tokens
        >> sending
        >> {
        >> "auth": {"passwordCredentials":{"username": "[MY_USERNAME]",
        >> "password":"[MY_PASSWORD]"}}
        >> }
        >>
        >> 2.- I get the tenant id by calling
        >> GET http://cloud.lab.fi-ware.org:4730/v2.0/tenants
        >> including the header X-auth-token filled with
        >> the access->token->id from the previous call result
        >>
        >> this returns a list of tenants, i get my tenant id, that has a format
        >> like so:
        >> 0000000000000000000000000000XXXX
        >>
        >> 3.- I try to get the access token to be used later on the Object
        >> Storage GE calling
        >> POST http://cloud.lab.fi-ware.org:4730/v2.0/tokens
        >> including the header Content-Type : application/json
        >> sending
        >> {
        >> "auth":
        >> {
        >> "tenantName": "[MY_TENANT_ID]",
        >> "passwordCredentials":
        >>

        {"username": "[MY_USERNAME]", "password": "[MY_PASSWORD]"}

        >> }
        >> }
        >>
        >> and the error occurs....
        >> {"error": {"message": "The request you have made requires
        >> authentication.", "code": 401, "title": "Unauthorized"}}
        >>
        >> I've tried to use the other tenant id i received on step 2 with the
        >> same result
        >>
        >> also, including the X-auth-token header doesn't make a change.
        >>
        >>
        >> What could i possibly be doing wrong?
        >>
        >> Thanks!
        >>
        >>
        >>
        >>
        >>
        >>
        >>
        >> Edificio M3 · Planta 1 Oficina 107 · C/ Adaja 10 · 37185 · Villamayor (
        >> Salamanca)
        >>
        >>
        >>
        >> _______________________________________________
        >> Fiware-fabulous-coaching mailing listFiware-fabulous-coaching@lists.fi-ware.orghttps://lists.fi-ware.org/listinfo/fiware-fabulous-coaching
        >>
        >>
        >>
        >> _______________________________________________
        >> Fiware-fabulous-coaching mailing list
        >> Fiware-fabulous-coaching@lists.fi-ware.org
        >> https://lists.fi-ware.org/listinfo/fiware-fabulous-coaching
        >>
        >>
        >
        > _______________________________________________
        > Fiware-fabulous-coaching mailing list
        > Fiware-fabulous-coaching@lists.fi-ware.org
        > https://lists.fi-ware.org/listinfo/fiware-fabulous-coaching
        >
        >


        Stefano De Panfilis
        Chief Innovation Officer
        Engineering Ingegneria Informatica S.p.A.
        via Riccardo Morandi 32
        00148 Roma
        Italy

        tel (direct): +39-06-8759-4253
        tel (secr.): +39-068307-4513
        fax: +39-068307-4200
        cell: +39-335-7542-567
        skype: depa01
        twitter: @depa01

        _______________________________________________
        Fiware-fabulous-coaching mailing list
        Fiware-fabulous-coaching@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-fabulous-coaching

        Show
        Stefano Stefano De Panfilis added a comment - dear miquel, thank you very much for your help and for sending your feedback and so detiled issue explanations so we are able to identify the problem and solve it on which node you are allocated? as you know we are experienceing some issues after the deployment fo the new idm (this was needed to support the new fiware user policy). in addition some node are also migrating their openstack version. so all together the situation is a bit complex, but we are working hard to everythin back to full operation within few days. ciao, stefano ciao, stefano 2015-05-13 11:42 GMT+02:00 Miquel Ferrer <miquel@carbonbyte.com>: > Hi there Pasquale, > > I have already asked for a community account upgrade just in case this was > the problem, but I still cannot get past step3 (sending the > passwordCredentials with the tenantName) > I have also tried with the two tenant names i have (the "normal" one and > the one ending with "cloud") but I always get this message > > {"error": {"message": "The request you have made requires > authentication.", "code": 401, "title": "Unauthorized"}} > > What could I do? > > Thanks > Miquel > > > > Edificio M3 · Planta 1 Oficina 107 · C/ Adaja 10 · 37185 · Villamayor ( > Salamanca) > > On 8 May 2015 at 16:36, Pasquale Vitale <pvitale@eng.it> wrote: > >> Hi Miquel, >> the steps are these (but if you have got the "401 Unauthorized" status, >> probably they are assigning new resources and you cannot access to fiware >> lab. >> Let me know if you can access in to fiware lab): >> >> 1. Initial Token (POST) >> header: content-type = aplication/json >> body: {"auth": {"passwordCredentials": {"username":"your_email", >> "password":"your_password"} }} >> url: https://cloud.lab.fiware.org/keystone/v2.0/tokens >> >> retrieve the token id " TOKEN_ID *" *(Ex: >> A1lEWgTJjyi_Gdafoc1L2oCsGYbCMGXi_-b0Vh6QOC0gLiIWWGkSrSKJ7V86dgJsqvWExy4QvK521QviTiQNyw) >> >> 2. Tenant (GET) >> header: x-auth-token = TOKEN_ID >> url: https://cloud.lab.fiware.org/keystone/v2.0/tenants >> >> retrieve the token id "TENANT_ID" (Ex: >> 00000000000000000000000000000460) >> >> 3. Token for Object Storage (POST) >> header: content-type = aplication/json >> body: {"auth": {"passwordCredentials": {"username":"your_email", >> "password":"your_password"} ,"tenantName":"TENANT_ID"}} >> url: https://cloud.lab.fiware.org/keystone/v2.0/tokens >> >> *retrieve the token for Object Storage "ID" *(Ex: >> 3a5cffde6dddec7691a22e182f4e28de) >> >> 4. Call (GET) - list of object storage >> header: X-Auth-Token = 3a5cffde6dddec7691a22e182f4e28de >> header: Accept = application/cdmi-object >> header: X-CDMI-Specification-Version= 1.0.1 >> >> url: >> https://cloud.lab.fiware.org/Spain/object-store/v1/AUTH_00000000000000000000000000000460/ >> >> retrive the list >> >> * of object storage *Regards, >> Pasquale >> >> Il 07/05/2015 18:38, Miquel Ferrer ha scritto: >> >> I suppose i must have missed one warning email or something, but all of a >> sudden i cannot get my access token to access Object Storage. >> >> By the way, i am in spain. >> >> Here is what I do: >> >> 1.- I get the initial token >> POST http://cloud.lab.fi-ware.org:4730/v2.0/tokens >> sending >> { >> "auth": {"passwordCredentials":{"username": " [MY_USERNAME] ", >> "password":" [MY_PASSWORD] "}} >> } >> >> 2.- I get the tenant id by calling >> GET http://cloud.lab.fi-ware.org:4730/v2.0/tenants >> including the header X-auth-token filled with >> the access->token->id from the previous call result >> >> this returns a list of tenants, i get my tenant id, that has a format >> like so: >> 0000000000000000000000000000XXXX >> >> 3.- I try to get the access token to be used later on the Object >> Storage GE calling >> POST http://cloud.lab.fi-ware.org:4730/v2.0/tokens >> including the header Content-Type : application/json >> sending >> { >> "auth": >> { >> "tenantName": " [MY_TENANT_ID] ", >> "passwordCredentials": >> {"username": "[MY_USERNAME]", "password": "[MY_PASSWORD]"} >> } >> } >> >> and the error occurs.... >> {"error": {"message": "The request you have made requires >> authentication.", "code": 401, "title": "Unauthorized"}} >> >> I've tried to use the other tenant id i received on step 2 with the >> same result >> >> also, including the X-auth-token header doesn't make a change. >> >> >> What could i possibly be doing wrong? >> >> Thanks! >> >> >> >> >> >> >> >> Edificio M3 · Planta 1 Oficina 107 · C/ Adaja 10 · 37185 · Villamayor ( >> Salamanca) >> >> >> >> _______________________________________________ >> Fiware-fabulous-coaching mailing listFiware-fabulous-coaching@lists.fi-ware.orghttps://lists.fi-ware.org/listinfo/fiware-fabulous-coaching >> >> >> >> _______________________________________________ >> Fiware-fabulous-coaching mailing list >> Fiware-fabulous-coaching@lists.fi-ware.org >> https://lists.fi-ware.org/listinfo/fiware-fabulous-coaching >> >> > > _______________________________________________ > Fiware-fabulous-coaching mailing list > Fiware-fabulous-coaching@lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-fabulous-coaching > > – Stefano De Panfilis Chief Innovation Officer Engineering Ingegneria Informatica S.p.A. via Riccardo Morandi 32 00148 Roma Italy tel (direct): +39-06-8759-4253 tel (secr.): +39-068307-4513 fax: +39-068307-4200 cell: +39-335-7542-567 skype: depa01 twitter: @depa01 _______________________________________________ Fiware-fabulous-coaching mailing list Fiware-fabulous-coaching@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-fabulous-coaching
        Hide
        fw.ext.user FW External User added a comment -

        Hello,
        The node i was working in was Spain. I understand it has been substitited
        by Spain2 and all users have been migrated, therefore i cannot enter and
        object storage is no longer available
        El 13/05/2015 16:33, "stefano de panfilis" <stefano.depanfilis@eng.it>
        escribió:

        > dear miquel,
        >
        > thank you very much for your help and for sending your feedback and so
        > detiled issue explanations so we are able to identify the problem and solve
        > it
        >
        > on which node you are allocated?
        > as you know we are experienceing some issues after the deployment fo the
        > new idm (this was needed to support the new fiware user policy).
        >
        > in addition some node are also migrating their openstack version. so all
        > together the situation is a bit complex, but we are working hard to
        > everythin back to full operation within few days.
        >
        > ciao,
        > stefano
        >
        > ciao,
        > stefano
        >
        > 2015-05-13 11:42 GMT+02:00 Miquel Ferrer <miquel@carbonbyte.com>:
        >
        >> Hi there Pasquale,
        >>
        >> I have already asked for a community account upgrade just in case this
        >> was the problem, but I still cannot get past step3 (sending the
        >> passwordCredentials with the tenantName)
        >> I have also tried with the two tenant names i have (the "normal" one and
        >> the one ending with "cloud") but I always get this message
        >>
        >> {"error": {"message": "The request you have made requires
        >> authentication.", "code": 401, "title": "Unauthorized"}}
        >>
        >> What could I do?
        >>
        >> Thanks
        >> Miquel
        >>
        >>
        >>
        >> Edificio M3 · Planta 1 Oficina 107 · C/ Adaja 10 · 37185 · Villamayor (
        >> Salamanca)
        >>
        >> On 8 May 2015 at 16:36, Pasquale Vitale <pvitale@eng.it> wrote:
        >>
        >>> Hi Miquel,
        >>> the steps are these (but if you have got the "401 Unauthorized" status,
        >>> probably they are assigning new resources and you cannot access to fiware
        >>> lab.
        >>> Let me know if you can access in to fiware lab):
        >>>
        >>> 1. Initial Token (POST)
        >>> header: content-type = aplication/json
        >>> body: {"auth": {"passwordCredentials":

        {"username":"your_email", >>> "password":"your_password"}

        }}
        >>> url: https://cloud.lab.fiware.org/keystone/v2.0/tokens
        >>>
        >>> retrieve the token id "TOKEN_ID*" *(Ex:
        >>> A1lEWgTJjyi_Gdafoc1L2oCsGYbCMGXi_-b0Vh6QOC0gLiIWWGkSrSKJ7V86dgJsqvWExy4QvK521QviTiQNyw)
        >>>
        >>> 2. Tenant (GET)
        >>> header: x-auth-token = TOKEN_ID
        >>> url: https://cloud.lab.fiware.org/keystone/v2.0/tenants
        >>>
        >>> retrieve the token id "TENANT_ID" (Ex:
        >>> 00000000000000000000000000000460)
        >>>
        >>> 3. Token for Object Storage (POST)
        >>> header: content-type = aplication/json
        >>> body: {"auth": {"passwordCredentials":

        {"username":"your_email", >>> "password":"your_password"}

        ,"tenantName":"TENANT_ID"}}
        >>> url: https://cloud.lab.fiware.org/keystone/v2.0/tokens
        >>>
        >>> *retrieve the token for Object Storage "ID" *(Ex:
        >>> 3a5cffde6dddec7691a22e182f4e28de)
        >>>
        >>> 4. Call (GET) - list of object storage
        >>> header: X-Auth-Token = 3a5cffde6dddec7691a22e182f4e28de
        >>> header: Accept = application/cdmi-object
        >>> header: X-CDMI-Specification-Version= 1.0.1
        >>>
        >>> url:
        >>> https://cloud.lab.fiware.org/Spain/object-store/v1/AUTH_00000000000000000000000000000460/
        >>>
        >>> retrive the list
        >>>
        >>> * of object storage *Regards,
        >>> Pasquale
        >>>
        >>> Il 07/05/2015 18:38, Miquel Ferrer ha scritto:
        >>>
        >>> I suppose i must have missed one warning email or something, but all of
        >>> a sudden i cannot get my access token to access Object Storage.
        >>>
        >>> By the way, i am in spain.
        >>>
        >>> Here is what I do:
        >>>
        >>> 1.- I get the initial token
        >>> POST http://cloud.lab.fi-ware.org:4730/v2.0/tokens
        >>> sending
        >>> {
        >>> "auth": {"passwordCredentials":{"username": "[MY_USERNAME]",
        >>> "password":"[MY_PASSWORD]"}}
        >>> }
        >>>
        >>> 2.- I get the tenant id by calling
        >>> GET http://cloud.lab.fi-ware.org:4730/v2.0/tenants
        >>> including the header X-auth-token filled with
        >>> the access->token->id from the previous call result
        >>>
        >>> this returns a list of tenants, i get my tenant id, that has a format
        >>> like so:
        >>> 0000000000000000000000000000XXXX
        >>>
        >>> 3.- I try to get the access token to be used later on the Object
        >>> Storage GE calling
        >>> POST http://cloud.lab.fi-ware.org:4730/v2.0/tokens
        >>> including the header Content-Type : application/json
        >>> sending
        >>> {
        >>> "auth":
        >>> {
        >>> "tenantName": "[MY_TENANT_ID]",
        >>> "passwordCredentials":
        >>>

        {"username": "[MY_USERNAME]", "password": "[MY_PASSWORD]"}

        >>> }
        >>> }
        >>>
        >>> and the error occurs....
        >>> {"error": {"message": "The request you have made requires
        >>> authentication.", "code": 401, "title": "Unauthorized"}}
        >>>
        >>> I've tried to use the other tenant id i received on step 2 with the
        >>> same result
        >>>
        >>> also, including the X-auth-token header doesn't make a change.
        >>>
        >>>
        >>> What could i possibly be doing wrong?
        >>>
        >>> Thanks!
        >>>
        >>>
        >>>
        >>>
        >>>
        >>>
        >>>
        >>> Edificio M3 · Planta 1 Oficina 107 · C/ Adaja 10 · 37185 · Villamayor (
        >>> Salamanca)
        >>>
        >>>
        >>>
        >>> _______________________________________________
        >>> Fiware-fabulous-coaching mailing listFiware-fabulous-coaching@lists.fi-ware.orghttps://lists.fi-ware.org/listinfo/fiware-fabulous-coaching
        >>>
        >>>
        >>>
        >>> _______________________________________________
        >>> Fiware-fabulous-coaching mailing list
        >>> Fiware-fabulous-coaching@lists.fi-ware.org
        >>> https://lists.fi-ware.org/listinfo/fiware-fabulous-coaching
        >>>
        >>>
        >>
        >> _______________________________________________
        >> Fiware-fabulous-coaching mailing list
        >> Fiware-fabulous-coaching@lists.fi-ware.org
        >> https://lists.fi-ware.org/listinfo/fiware-fabulous-coaching
        >>
        >>
        >
        >
        > –
        > Stefano De Panfilis
        > Chief Innovation Officer
        > Engineering Ingegneria Informatica S.p.A.
        > via Riccardo Morandi 32
        > 00148 Roma
        > Italy
        >
        > tel (direct): +39-06-8759-4253
        > tel (secr.): +39-068307-4513
        > fax: +39-068307-4200
        > cell: +39-335-7542-567
        > skype: depa01
        > twitter: @depa01
        >
        >

        _______________________________________________
        Fiware-fabulous-coaching mailing list
        Fiware-fabulous-coaching@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-fabulous-coaching

        Show
        fw.ext.user FW External User added a comment - Hello, The node i was working in was Spain. I understand it has been substitited by Spain2 and all users have been migrated, therefore i cannot enter and object storage is no longer available El 13/05/2015 16:33, "stefano de panfilis" <stefano.depanfilis@eng.it> escribió: > dear miquel, > > thank you very much for your help and for sending your feedback and so > detiled issue explanations so we are able to identify the problem and solve > it > > on which node you are allocated? > as you know we are experienceing some issues after the deployment fo the > new idm (this was needed to support the new fiware user policy). > > in addition some node are also migrating their openstack version. so all > together the situation is a bit complex, but we are working hard to > everythin back to full operation within few days. > > ciao, > stefano > > ciao, > stefano > > 2015-05-13 11:42 GMT+02:00 Miquel Ferrer <miquel@carbonbyte.com>: > >> Hi there Pasquale, >> >> I have already asked for a community account upgrade just in case this >> was the problem, but I still cannot get past step3 (sending the >> passwordCredentials with the tenantName) >> I have also tried with the two tenant names i have (the "normal" one and >> the one ending with "cloud") but I always get this message >> >> {"error": {"message": "The request you have made requires >> authentication.", "code": 401, "title": "Unauthorized"}} >> >> What could I do? >> >> Thanks >> Miquel >> >> >> >> Edificio M3 · Planta 1 Oficina 107 · C/ Adaja 10 · 37185 · Villamayor ( >> Salamanca) >> >> On 8 May 2015 at 16:36, Pasquale Vitale <pvitale@eng.it> wrote: >> >>> Hi Miquel, >>> the steps are these (but if you have got the "401 Unauthorized" status, >>> probably they are assigning new resources and you cannot access to fiware >>> lab. >>> Let me know if you can access in to fiware lab): >>> >>> 1. Initial Token (POST) >>> header: content-type = aplication/json >>> body: {"auth": {"passwordCredentials": {"username":"your_email", >>> "password":"your_password"} }} >>> url: https://cloud.lab.fiware.org/keystone/v2.0/tokens >>> >>> retrieve the token id " TOKEN_ID *" *(Ex: >>> A1lEWgTJjyi_Gdafoc1L2oCsGYbCMGXi_-b0Vh6QOC0gLiIWWGkSrSKJ7V86dgJsqvWExy4QvK521QviTiQNyw) >>> >>> 2. Tenant (GET) >>> header: x-auth-token = TOKEN_ID >>> url: https://cloud.lab.fiware.org/keystone/v2.0/tenants >>> >>> retrieve the token id "TENANT_ID" (Ex: >>> 00000000000000000000000000000460) >>> >>> 3. Token for Object Storage (POST) >>> header: content-type = aplication/json >>> body: {"auth": {"passwordCredentials": {"username":"your_email", >>> "password":"your_password"} ,"tenantName":"TENANT_ID"}} >>> url: https://cloud.lab.fiware.org/keystone/v2.0/tokens >>> >>> *retrieve the token for Object Storage "ID" *(Ex: >>> 3a5cffde6dddec7691a22e182f4e28de) >>> >>> 4. Call (GET) - list of object storage >>> header: X-Auth-Token = 3a5cffde6dddec7691a22e182f4e28de >>> header: Accept = application/cdmi-object >>> header: X-CDMI-Specification-Version= 1.0.1 >>> >>> url: >>> https://cloud.lab.fiware.org/Spain/object-store/v1/AUTH_00000000000000000000000000000460/ >>> >>> retrive the list >>> >>> * of object storage *Regards, >>> Pasquale >>> >>> Il 07/05/2015 18:38, Miquel Ferrer ha scritto: >>> >>> I suppose i must have missed one warning email or something, but all of >>> a sudden i cannot get my access token to access Object Storage. >>> >>> By the way, i am in spain. >>> >>> Here is what I do: >>> >>> 1.- I get the initial token >>> POST http://cloud.lab.fi-ware.org:4730/v2.0/tokens >>> sending >>> { >>> "auth": {"passwordCredentials":{"username": " [MY_USERNAME] ", >>> "password":" [MY_PASSWORD] "}} >>> } >>> >>> 2.- I get the tenant id by calling >>> GET http://cloud.lab.fi-ware.org:4730/v2.0/tenants >>> including the header X-auth-token filled with >>> the access->token->id from the previous call result >>> >>> this returns a list of tenants, i get my tenant id, that has a format >>> like so: >>> 0000000000000000000000000000XXXX >>> >>> 3.- I try to get the access token to be used later on the Object >>> Storage GE calling >>> POST http://cloud.lab.fi-ware.org:4730/v2.0/tokens >>> including the header Content-Type : application/json >>> sending >>> { >>> "auth": >>> { >>> "tenantName": " [MY_TENANT_ID] ", >>> "passwordCredentials": >>> {"username": "[MY_USERNAME]", "password": "[MY_PASSWORD]"} >>> } >>> } >>> >>> and the error occurs.... >>> {"error": {"message": "The request you have made requires >>> authentication.", "code": 401, "title": "Unauthorized"}} >>> >>> I've tried to use the other tenant id i received on step 2 with the >>> same result >>> >>> also, including the X-auth-token header doesn't make a change. >>> >>> >>> What could i possibly be doing wrong? >>> >>> Thanks! >>> >>> >>> >>> >>> >>> >>> >>> Edificio M3 · Planta 1 Oficina 107 · C/ Adaja 10 · 37185 · Villamayor ( >>> Salamanca) >>> >>> >>> >>> _______________________________________________ >>> Fiware-fabulous-coaching mailing listFiware-fabulous-coaching@lists.fi-ware.orghttps://lists.fi-ware.org/listinfo/fiware-fabulous-coaching >>> >>> >>> >>> _______________________________________________ >>> Fiware-fabulous-coaching mailing list >>> Fiware-fabulous-coaching@lists.fi-ware.org >>> https://lists.fi-ware.org/listinfo/fiware-fabulous-coaching >>> >>> >> >> _______________________________________________ >> Fiware-fabulous-coaching mailing list >> Fiware-fabulous-coaching@lists.fi-ware.org >> https://lists.fi-ware.org/listinfo/fiware-fabulous-coaching >> >> > > > – > Stefano De Panfilis > Chief Innovation Officer > Engineering Ingegneria Informatica S.p.A. > via Riccardo Morandi 32 > 00148 Roma > Italy > > tel (direct): +39-06-8759-4253 > tel (secr.): +39-068307-4513 > fax: +39-068307-4200 > cell: +39-335-7542-567 > skype: depa01 > twitter: @depa01 > > _______________________________________________ Fiware-fabulous-coaching mailing list Fiware-fabulous-coaching@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-fabulous-coaching
        Hide
        fw.ext.user FW External User added a comment -

        Hi there,

        Also, I am receiving JIRA emails regarding my request for community account
        upgrade, but I am afraid I have no account here, so I cannot enter to send
        the required information.
        Pasquale Vitale asked me for our account, its "info@carbonbyte.com", and
        our tenant ids are:
        00000000000000000000000000004665 for the "carbonbyte-studios cloud" tenant
        and
        00000000000000carbonbyte-studios for the "info@carbonbyte.com" tenant

        Thanks!

        Edificio M3 · Planta 1 Oficina 107 · C/ Adaja 10 · 37185 · Villamayor (
        Salamanca)

        On 13 May 2015 at 19:39, Miquel Ferrer <miquel@carbonbyte.com> wrote:

        > Hello,
        > The node i was working in was Spain. I understand it has been substitited
        > by Spain2 and all users have been migrated, therefore i cannot enter and
        > object storage is no longer available
        > El 13/05/2015 16:33, "stefano de panfilis" <stefano.depanfilis@eng.it>
        > escribió:
        >
        >> dear miquel,
        >>
        >> thank you very much for your help and for sending your feedback and so
        >> detiled issue explanations so we are able to identify the problem and solve
        >> it
        >>
        >> on which node you are allocated?
        >> as you know we are experienceing some issues after the deployment fo the
        >> new idm (this was needed to support the new fiware user policy).
        >>
        >> in addition some node are also migrating their openstack version. so all
        >> together the situation is a bit complex, but we are working hard to
        >> everythin back to full operation within few days.
        >>
        >> ciao,
        >> stefano
        >>
        >> ciao,
        >> stefano
        >>
        >> 2015-05-13 11:42 GMT+02:00 Miquel Ferrer <miquel@carbonbyte.com>:
        >>
        >>> Hi there Pasquale,
        >>>
        >>> I have already asked for a community account upgrade just in case this
        >>> was the problem, but I still cannot get past step3 (sending the
        >>> passwordCredentials with the tenantName)
        >>> I have also tried with the two tenant names i have (the "normal" one and
        >>> the one ending with "cloud") but I always get this message
        >>>
        >>> {"error": {"message": "The request you have made requires
        >>> authentication.", "code": 401, "title": "Unauthorized"}}
        >>>
        >>> What could I do?
        >>>
        >>> Thanks
        >>> Miquel
        >>>
        >>>
        >>>
        >>> Edificio M3 · Planta 1 Oficina 107 · C/ Adaja 10 · 37185 · Villamayor (
        >>> Salamanca)
        >>>
        >>> On 8 May 2015 at 16:36, Pasquale Vitale <pvitale@eng.it> wrote:
        >>>
        >>>> Hi Miquel,
        >>>> the steps are these (but if you have got the "401 Unauthorized" status,
        >>>> probably they are assigning new resources and you cannot access to fiware
        >>>> lab.
        >>>> Let me know if you can access in to fiware lab):
        >>>>
        >>>> 1. Initial Token (POST)
        >>>> header: content-type = aplication/json
        >>>> body: {"auth": {"passwordCredentials":

        {"username":"your_email", >>>> "password":"your_password"}

        }}
        >>>> url: https://cloud.lab.fiware.org/keystone/v2.0/tokens
        >>>>
        >>>> retrieve the token id "TOKEN_ID*" *(Ex:
        >>>> A1lEWgTJjyi_Gdafoc1L2oCsGYbCMGXi_-b0Vh6QOC0gLiIWWGkSrSKJ7V86dgJsqvWExy4QvK521QviTiQNyw)
        >>>>
        >>>> 2. Tenant (GET)
        >>>> header: x-auth-token = TOKEN_ID
        >>>> url: https://cloud.lab.fiware.org/keystone/v2.0/tenants
        >>>>
        >>>> retrieve the token id "TENANT_ID" (Ex:
        >>>> 00000000000000000000000000000460)
        >>>>
        >>>> 3. Token for Object Storage (POST)
        >>>> header: content-type = aplication/json
        >>>> body: {"auth": {"passwordCredentials":

        {"username":"your_email", >>>> "password":"your_password"}

        ,"tenantName":"TENANT_ID"}}
        >>>> url: https://cloud.lab.fiware.org/keystone/v2.0/tokens
        >>>>
        >>>> *retrieve the token for Object Storage "ID" *(Ex:
        >>>> 3a5cffde6dddec7691a22e182f4e28de)
        >>>>
        >>>> 4. Call (GET) - list of object storage
        >>>> header: X-Auth-Token = 3a5cffde6dddec7691a22e182f4e28de
        >>>> header: Accept = application/cdmi-object
        >>>> header: X-CDMI-Specification-Version= 1.0.1
        >>>>
        >>>> url:
        >>>> https://cloud.lab.fiware.org/Spain/object-store/v1/AUTH_00000000000000000000000000000460/
        >>>>
        >>>> retrive the list
        >>>>
        >>>> * of object storage *Regards,
        >>>> Pasquale
        >>>>
        >>>> Il 07/05/2015 18:38, Miquel Ferrer ha scritto:
        >>>>
        >>>> I suppose i must have missed one warning email or something, but all of
        >>>> a sudden i cannot get my access token to access Object Storage.
        >>>>
        >>>> By the way, i am in spain.
        >>>>
        >>>> Here is what I do:
        >>>>
        >>>> 1.- I get the initial token
        >>>> POST http://cloud.lab.fi-ware.org:4730/v2.0/tokens
        >>>> sending
        >>>> {
        >>>> "auth": {"passwordCredentials":{"username": "[MY_USERNAME]",
        >>>> "password":"[MY_PASSWORD]"}}
        >>>> }
        >>>>
        >>>> 2.- I get the tenant id by calling
        >>>> GET http://cloud.lab.fi-ware.org:4730/v2.0/tenants
        >>>> including the header X-auth-token filled with
        >>>> the access->token->id from the previous call result
        >>>>
        >>>> this returns a list of tenants, i get my tenant id, that has a format
        >>>> like so:
        >>>> 0000000000000000000000000000XXXX
        >>>>
        >>>> 3.- I try to get the access token to be used later on the Object
        >>>> Storage GE calling
        >>>> POST http://cloud.lab.fi-ware.org:4730/v2.0/tokens
        >>>> including the header Content-Type : application/json
        >>>> sending
        >>>> {
        >>>> "auth":
        >>>> {
        >>>> "tenantName": "[MY_TENANT_ID]",
        >>>> "passwordCredentials":
        >>>>

        {"username": "[MY_USERNAME]", "password": "[MY_PASSWORD]"}

        >>>> }
        >>>> }
        >>>>
        >>>> and the error occurs....
        >>>> {"error": {"message": "The request you have made requires
        >>>> authentication.", "code": 401, "title": "Unauthorized"}}
        >>>>
        >>>> I've tried to use the other tenant id i received on step 2 with the
        >>>> same result
        >>>>
        >>>> also, including the X-auth-token header doesn't make a change.
        >>>>
        >>>>
        >>>> What could i possibly be doing wrong?
        >>>>
        >>>> Thanks!
        >>>>
        >>>>
        >>>>
        >>>>
        >>>>
        >>>>
        >>>>
        >>>> Edificio M3 · Planta 1 Oficina 107 · C/ Adaja 10 · 37185 · Villamayor (
        >>>> Salamanca)
        >>>>
        >>>>
        >>>>
        >>>> _______________________________________________
        >>>> Fiware-fabulous-coaching mailing listFiware-fabulous-coaching@lists.fi-ware.orghttps://lists.fi-ware.org/listinfo/fiware-fabulous-coaching
        >>>>
        >>>>
        >>>>
        >>>> _______________________________________________
        >>>> Fiware-fabulous-coaching mailing list
        >>>> Fiware-fabulous-coaching@lists.fi-ware.org
        >>>> https://lists.fi-ware.org/listinfo/fiware-fabulous-coaching
        >>>>
        >>>>
        >>>
        >>> _______________________________________________
        >>> Fiware-fabulous-coaching mailing list
        >>> Fiware-fabulous-coaching@lists.fi-ware.org
        >>> https://lists.fi-ware.org/listinfo/fiware-fabulous-coaching
        >>>
        >>>
        >>
        >>
        >> –
        >> Stefano De Panfilis
        >> Chief Innovation Officer
        >> Engineering Ingegneria Informatica S.p.A.
        >> via Riccardo Morandi 32
        >> 00148 Roma
        >> Italy
        >>
        >> tel (direct): +39-06-8759-4253
        >> tel (secr.): +39-068307-4513
        >> fax: +39-068307-4200
        >> cell: +39-335-7542-567
        >> skype: depa01
        >> twitter: @depa01
        >>
        >>

        _______________________________________________
        Fiware-fabulous-coaching mailing list
        Fiware-fabulous-coaching@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-fabulous-coaching

        Show
        fw.ext.user FW External User added a comment - Hi there, Also, I am receiving JIRA emails regarding my request for community account upgrade, but I am afraid I have no account here, so I cannot enter to send the required information. Pasquale Vitale asked me for our account, its "info@carbonbyte.com", and our tenant ids are: 00000000000000000000000000004665 for the "carbonbyte-studios cloud" tenant and 00000000000000carbonbyte-studios for the "info@carbonbyte.com" tenant Thanks! Edificio M3 · Planta 1 Oficina 107 · C/ Adaja 10 · 37185 · Villamayor ( Salamanca) On 13 May 2015 at 19:39, Miquel Ferrer <miquel@carbonbyte.com> wrote: > Hello, > The node i was working in was Spain. I understand it has been substitited > by Spain2 and all users have been migrated, therefore i cannot enter and > object storage is no longer available > El 13/05/2015 16:33, "stefano de panfilis" <stefano.depanfilis@eng.it> > escribió: > >> dear miquel, >> >> thank you very much for your help and for sending your feedback and so >> detiled issue explanations so we are able to identify the problem and solve >> it >> >> on which node you are allocated? >> as you know we are experienceing some issues after the deployment fo the >> new idm (this was needed to support the new fiware user policy). >> >> in addition some node are also migrating their openstack version. so all >> together the situation is a bit complex, but we are working hard to >> everythin back to full operation within few days. >> >> ciao, >> stefano >> >> ciao, >> stefano >> >> 2015-05-13 11:42 GMT+02:00 Miquel Ferrer <miquel@carbonbyte.com>: >> >>> Hi there Pasquale, >>> >>> I have already asked for a community account upgrade just in case this >>> was the problem, but I still cannot get past step3 (sending the >>> passwordCredentials with the tenantName) >>> I have also tried with the two tenant names i have (the "normal" one and >>> the one ending with "cloud") but I always get this message >>> >>> {"error": {"message": "The request you have made requires >>> authentication.", "code": 401, "title": "Unauthorized"}} >>> >>> What could I do? >>> >>> Thanks >>> Miquel >>> >>> >>> >>> Edificio M3 · Planta 1 Oficina 107 · C/ Adaja 10 · 37185 · Villamayor ( >>> Salamanca) >>> >>> On 8 May 2015 at 16:36, Pasquale Vitale <pvitale@eng.it> wrote: >>> >>>> Hi Miquel, >>>> the steps are these (but if you have got the "401 Unauthorized" status, >>>> probably they are assigning new resources and you cannot access to fiware >>>> lab. >>>> Let me know if you can access in to fiware lab): >>>> >>>> 1. Initial Token (POST) >>>> header: content-type = aplication/json >>>> body: {"auth": {"passwordCredentials": {"username":"your_email", >>>> "password":"your_password"} }} >>>> url: https://cloud.lab.fiware.org/keystone/v2.0/tokens >>>> >>>> retrieve the token id " TOKEN_ID *" *(Ex: >>>> A1lEWgTJjyi_Gdafoc1L2oCsGYbCMGXi_-b0Vh6QOC0gLiIWWGkSrSKJ7V86dgJsqvWExy4QvK521QviTiQNyw) >>>> >>>> 2. Tenant (GET) >>>> header: x-auth-token = TOKEN_ID >>>> url: https://cloud.lab.fiware.org/keystone/v2.0/tenants >>>> >>>> retrieve the token id "TENANT_ID" (Ex: >>>> 00000000000000000000000000000460) >>>> >>>> 3. Token for Object Storage (POST) >>>> header: content-type = aplication/json >>>> body: {"auth": {"passwordCredentials": {"username":"your_email", >>>> "password":"your_password"} ,"tenantName":"TENANT_ID"}} >>>> url: https://cloud.lab.fiware.org/keystone/v2.0/tokens >>>> >>>> *retrieve the token for Object Storage "ID" *(Ex: >>>> 3a5cffde6dddec7691a22e182f4e28de) >>>> >>>> 4. Call (GET) - list of object storage >>>> header: X-Auth-Token = 3a5cffde6dddec7691a22e182f4e28de >>>> header: Accept = application/cdmi-object >>>> header: X-CDMI-Specification-Version= 1.0.1 >>>> >>>> url: >>>> https://cloud.lab.fiware.org/Spain/object-store/v1/AUTH_00000000000000000000000000000460/ >>>> >>>> retrive the list >>>> >>>> * of object storage *Regards, >>>> Pasquale >>>> >>>> Il 07/05/2015 18:38, Miquel Ferrer ha scritto: >>>> >>>> I suppose i must have missed one warning email or something, but all of >>>> a sudden i cannot get my access token to access Object Storage. >>>> >>>> By the way, i am in spain. >>>> >>>> Here is what I do: >>>> >>>> 1.- I get the initial token >>>> POST http://cloud.lab.fi-ware.org:4730/v2.0/tokens >>>> sending >>>> { >>>> "auth": {"passwordCredentials":{"username": " [MY_USERNAME] ", >>>> "password":" [MY_PASSWORD] "}} >>>> } >>>> >>>> 2.- I get the tenant id by calling >>>> GET http://cloud.lab.fi-ware.org:4730/v2.0/tenants >>>> including the header X-auth-token filled with >>>> the access->token->id from the previous call result >>>> >>>> this returns a list of tenants, i get my tenant id, that has a format >>>> like so: >>>> 0000000000000000000000000000XXXX >>>> >>>> 3.- I try to get the access token to be used later on the Object >>>> Storage GE calling >>>> POST http://cloud.lab.fi-ware.org:4730/v2.0/tokens >>>> including the header Content-Type : application/json >>>> sending >>>> { >>>> "auth": >>>> { >>>> "tenantName": " [MY_TENANT_ID] ", >>>> "passwordCredentials": >>>> {"username": "[MY_USERNAME]", "password": "[MY_PASSWORD]"} >>>> } >>>> } >>>> >>>> and the error occurs.... >>>> {"error": {"message": "The request you have made requires >>>> authentication.", "code": 401, "title": "Unauthorized"}} >>>> >>>> I've tried to use the other tenant id i received on step 2 with the >>>> same result >>>> >>>> also, including the X-auth-token header doesn't make a change. >>>> >>>> >>>> What could i possibly be doing wrong? >>>> >>>> Thanks! >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> Edificio M3 · Planta 1 Oficina 107 · C/ Adaja 10 · 37185 · Villamayor ( >>>> Salamanca) >>>> >>>> >>>> >>>> _______________________________________________ >>>> Fiware-fabulous-coaching mailing listFiware-fabulous-coaching@lists.fi-ware.orghttps://lists.fi-ware.org/listinfo/fiware-fabulous-coaching >>>> >>>> >>>> >>>> _______________________________________________ >>>> Fiware-fabulous-coaching mailing list >>>> Fiware-fabulous-coaching@lists.fi-ware.org >>>> https://lists.fi-ware.org/listinfo/fiware-fabulous-coaching >>>> >>>> >>> >>> _______________________________________________ >>> Fiware-fabulous-coaching mailing list >>> Fiware-fabulous-coaching@lists.fi-ware.org >>> https://lists.fi-ware.org/listinfo/fiware-fabulous-coaching >>> >>> >> >> >> – >> Stefano De Panfilis >> Chief Innovation Officer >> Engineering Ingegneria Informatica S.p.A. >> via Riccardo Morandi 32 >> 00148 Roma >> Italy >> >> tel (direct): +39-06-8759-4253 >> tel (secr.): +39-068307-4513 >> fax: +39-068307-4200 >> cell: +39-335-7542-567 >> skype: depa01 >> twitter: @depa01 >> >> _______________________________________________ Fiware-fabulous-coaching mailing list Fiware-fabulous-coaching@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-fabulous-coaching
        Hide
        fw.ext.user FW External User added a comment -

        Hello,

        I am not sure if you received my previous email.
        I still cannot access Object Storage, I suppose you are on it.

        I am receiving JIRA emails regarding my request for community account
        upgrade, but I am afraid I have no account here, so I cannot enter to send
        the required information.
        Pasquale Vitale asked me for our account, its "info@carbonbyte.com", and
        our tenant ids are:
        00000000000000000000000000004665 for the "carbonbyte-studios cloud" tenant
        and
        00000000000000carbonbyte-studios for the "info@carbonbyte.com" tenant

        Thanks!

        Miquel

        Edificio M3 · Planta 1 Oficina 107 · C/ Adaja 10 · 37185 · Villamayor (
        Salamanca)

        On 13 May 2015 at 16:33, stefano de panfilis <stefano.depanfilis@eng.it>
        wrote:

        > dear miquel,
        >
        > thank you very much for your help and for sending your feedback and so
        > detiled issue explanations so we are able to identify the problem and solve
        > it
        >
        > on which node you are allocated?
        > as you know we are experienceing some issues after the deployment fo the
        > new idm (this was needed to support the new fiware user policy).
        >
        > in addition some node are also migrating their openstack version. so all
        > together the situation is a bit complex, but we are working hard to
        > everythin back to full operation within few days.
        >
        > ciao,
        > stefano
        >
        > ciao,
        > stefano
        >
        > 2015-05-13 11:42 GMT+02:00 Miquel Ferrer <miquel@carbonbyte.com>:
        >
        >> Hi there Pasquale,
        >>
        >> I have already asked for a community account upgrade just in case this
        >> was the problem, but I still cannot get past step3 (sending the
        >> passwordCredentials with the tenantName)
        >> I have also tried with the two tenant names i have (the "normal" one and
        >> the one ending with "cloud") but I always get this message
        >>
        >> {"error": {"message": "The request you have made requires
        >> authentication.", "code": 401, "title": "Unauthorized"}}
        >>
        >> What could I do?
        >>
        >> Thanks
        >> Miquel
        >>
        >>
        >>
        >> Edificio M3 · Planta 1 Oficina 107 · C/ Adaja 10 · 37185 · Villamayor (
        >> Salamanca)
        >>
        >> On 8 May 2015 at 16:36, Pasquale Vitale <pvitale@eng.it> wrote:
        >>
        >>> Hi Miquel,
        >>> the steps are these (but if you have got the "401 Unauthorized" status,
        >>> probably they are assigning new resources and you cannot access to fiware
        >>> lab.
        >>> Let me know if you can access in to fiware lab):
        >>>
        >>> 1. Initial Token (POST)
        >>> header: content-type = aplication/json
        >>> body: {"auth": {"passwordCredentials":

        {"username":"your_email", >>> "password":"your_password"}

        }}
        >>> url: https://cloud.lab.fiware.org/keystone/v2.0/tokens
        >>>
        >>> retrieve the token id "TOKEN_ID*" *(Ex:
        >>> A1lEWgTJjyi_Gdafoc1L2oCsGYbCMGXi_-b0Vh6QOC0gLiIWWGkSrSKJ7V86dgJsqvWExy4QvK521QviTiQNyw)
        >>>
        >>> 2. Tenant (GET)
        >>> header: x-auth-token = TOKEN_ID
        >>> url: https://cloud.lab.fiware.org/keystone/v2.0/tenants
        >>>
        >>> retrieve the token id "TENANT_ID" (Ex:
        >>> 00000000000000000000000000000460)
        >>>
        >>> 3. Token for Object Storage (POST)
        >>> header: content-type = aplication/json
        >>> body: {"auth": {"passwordCredentials":

        {"username":"your_email", >>> "password":"your_password"}

        ,"tenantName":"TENANT_ID"}}
        >>> url: https://cloud.lab.fiware.org/keystone/v2.0/tokens
        >>>
        >>> *retrieve the token for Object Storage "ID" *(Ex:
        >>> 3a5cffde6dddec7691a22e182f4e28de)
        >>>
        >>> 4. Call (GET) - list of object storage
        >>> header: X-Auth-Token = 3a5cffde6dddec7691a22e182f4e28de
        >>> header: Accept = application/cdmi-object
        >>> header: X-CDMI-Specification-Version= 1.0.1
        >>>
        >>> url:
        >>> https://cloud.lab.fiware.org/Spain/object-store/v1/AUTH_00000000000000000000000000000460/
        >>>
        >>> retrive the list
        >>>
        >>> * of object storage *Regards,
        >>> Pasquale
        >>>
        >>> Il 07/05/2015 18:38, Miquel Ferrer ha scritto:
        >>>
        >>> I suppose i must have missed one warning email or something, but all of
        >>> a sudden i cannot get my access token to access Object Storage.
        >>>
        >>> By the way, i am in spain.
        >>>
        >>> Here is what I do:
        >>>
        >>> 1.- I get the initial token
        >>> POST http://cloud.lab.fi-ware.org:4730/v2.0/tokens
        >>> sending
        >>> {
        >>> "auth": {"passwordCredentials":{"username": "[MY_USERNAME]",
        >>> "password":"[MY_PASSWORD]"}}
        >>> }
        >>>
        >>> 2.- I get the tenant id by calling
        >>> GET http://cloud.lab.fi-ware.org:4730/v2.0/tenants
        >>> including the header X-auth-token filled with
        >>> the access->token->id from the previous call result
        >>>
        >>> this returns a list of tenants, i get my tenant id, that has a format
        >>> like so:
        >>> 0000000000000000000000000000XXXX
        >>>
        >>> 3.- I try to get the access token to be used later on the Object
        >>> Storage GE calling
        >>> POST http://cloud.lab.fi-ware.org:4730/v2.0/tokens
        >>> including the header Content-Type : application/json
        >>> sending
        >>> {
        >>> "auth":
        >>> {
        >>> "tenantName": "[MY_TENANT_ID]",
        >>> "passwordCredentials":
        >>>

        {"username": "[MY_USERNAME]", "password": "[MY_PASSWORD]"}

        >>> }
        >>> }
        >>>
        >>> and the error occurs....
        >>> {"error": {"message": "The request you have made requires
        >>> authentication.", "code": 401, "title": "Unauthorized"}}
        >>>
        >>> I've tried to use the other tenant id i received on step 2 with the
        >>> same result
        >>>
        >>> also, including the X-auth-token header doesn't make a change.
        >>>
        >>>
        >>> What could i possibly be doing wrong?
        >>>
        >>> Thanks!
        >>>
        >>>
        >>>
        >>>
        >>>
        >>>
        >>>
        >>> Edificio M3 · Planta 1 Oficina 107 · C/ Adaja 10 · 37185 · Villamayor (
        >>> Salamanca)
        >>>
        >>>
        >>>
        >>> _______________________________________________
        >>> Fiware-fabulous-coaching mailing listFiware-fabulous-coaching@lists.fi-ware.orghttps://lists.fi-ware.org/listinfo/fiware-fabulous-coaching
        >>>
        >>>
        >>>
        >>> _______________________________________________
        >>> Fiware-fabulous-coaching mailing list
        >>> Fiware-fabulous-coaching@lists.fi-ware.org
        >>> https://lists.fi-ware.org/listinfo/fiware-fabulous-coaching
        >>>
        >>>
        >>
        >> _______________________________________________
        >> Fiware-fabulous-coaching mailing list
        >> Fiware-fabulous-coaching@lists.fi-ware.org
        >> https://lists.fi-ware.org/listinfo/fiware-fabulous-coaching
        >>
        >>
        >
        >
        > –
        > Stefano De Panfilis
        > Chief Innovation Officer
        > Engineering Ingegneria Informatica S.p.A.
        > via Riccardo Morandi 32
        > 00148 Roma
        > Italy
        >
        > tel (direct): +39-06-8759-4253
        > tel (secr.): +39-068307-4513
        > fax: +39-068307-4200
        > cell: +39-335-7542-567
        > skype: depa01
        > twitter: @depa01
        >
        >

        _______________________________________________
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        Show
        fw.ext.user FW External User added a comment - Hello, I am not sure if you received my previous email. I still cannot access Object Storage, I suppose you are on it. I am receiving JIRA emails regarding my request for community account upgrade, but I am afraid I have no account here, so I cannot enter to send the required information. Pasquale Vitale asked me for our account, its "info@carbonbyte.com", and our tenant ids are: 00000000000000000000000000004665 for the "carbonbyte-studios cloud" tenant and 00000000000000carbonbyte-studios for the "info@carbonbyte.com" tenant Thanks! Miquel Edificio M3 · Planta 1 Oficina 107 · C/ Adaja 10 · 37185 · Villamayor ( Salamanca) On 13 May 2015 at 16:33, stefano de panfilis <stefano.depanfilis@eng.it> wrote: > dear miquel, > > thank you very much for your help and for sending your feedback and so > detiled issue explanations so we are able to identify the problem and solve > it > > on which node you are allocated? > as you know we are experienceing some issues after the deployment fo the > new idm (this was needed to support the new fiware user policy). > > in addition some node are also migrating their openstack version. so all > together the situation is a bit complex, but we are working hard to > everythin back to full operation within few days. > > ciao, > stefano > > ciao, > stefano > > 2015-05-13 11:42 GMT+02:00 Miquel Ferrer <miquel@carbonbyte.com>: > >> Hi there Pasquale, >> >> I have already asked for a community account upgrade just in case this >> was the problem, but I still cannot get past step3 (sending the >> passwordCredentials with the tenantName) >> I have also tried with the two tenant names i have (the "normal" one and >> the one ending with "cloud") but I always get this message >> >> {"error": {"message": "The request you have made requires >> authentication.", "code": 401, "title": "Unauthorized"}} >> >> What could I do? >> >> Thanks >> Miquel >> >> >> >> Edificio M3 · Planta 1 Oficina 107 · C/ Adaja 10 · 37185 · Villamayor ( >> Salamanca) >> >> On 8 May 2015 at 16:36, Pasquale Vitale <pvitale@eng.it> wrote: >> >>> Hi Miquel, >>> the steps are these (but if you have got the "401 Unauthorized" status, >>> probably they are assigning new resources and you cannot access to fiware >>> lab. >>> Let me know if you can access in to fiware lab): >>> >>> 1. Initial Token (POST) >>> header: content-type = aplication/json >>> body: {"auth": {"passwordCredentials": {"username":"your_email", >>> "password":"your_password"} }} >>> url: https://cloud.lab.fiware.org/keystone/v2.0/tokens >>> >>> retrieve the token id " TOKEN_ID *" *(Ex: >>> A1lEWgTJjyi_Gdafoc1L2oCsGYbCMGXi_-b0Vh6QOC0gLiIWWGkSrSKJ7V86dgJsqvWExy4QvK521QviTiQNyw) >>> >>> 2. Tenant (GET) >>> header: x-auth-token = TOKEN_ID >>> url: https://cloud.lab.fiware.org/keystone/v2.0/tenants >>> >>> retrieve the token id "TENANT_ID" (Ex: >>> 00000000000000000000000000000460) >>> >>> 3. Token for Object Storage (POST) >>> header: content-type = aplication/json >>> body: {"auth": {"passwordCredentials": {"username":"your_email", >>> "password":"your_password"} ,"tenantName":"TENANT_ID"}} >>> url: https://cloud.lab.fiware.org/keystone/v2.0/tokens >>> >>> *retrieve the token for Object Storage "ID" *(Ex: >>> 3a5cffde6dddec7691a22e182f4e28de) >>> >>> 4. Call (GET) - list of object storage >>> header: X-Auth-Token = 3a5cffde6dddec7691a22e182f4e28de >>> header: Accept = application/cdmi-object >>> header: X-CDMI-Specification-Version= 1.0.1 >>> >>> url: >>> https://cloud.lab.fiware.org/Spain/object-store/v1/AUTH_00000000000000000000000000000460/ >>> >>> retrive the list >>> >>> * of object storage *Regards, >>> Pasquale >>> >>> Il 07/05/2015 18:38, Miquel Ferrer ha scritto: >>> >>> I suppose i must have missed one warning email or something, but all of >>> a sudden i cannot get my access token to access Object Storage. >>> >>> By the way, i am in spain. >>> >>> Here is what I do: >>> >>> 1.- I get the initial token >>> POST http://cloud.lab.fi-ware.org:4730/v2.0/tokens >>> sending >>> { >>> "auth": {"passwordCredentials":{"username": " [MY_USERNAME] ", >>> "password":" [MY_PASSWORD] "}} >>> } >>> >>> 2.- I get the tenant id by calling >>> GET http://cloud.lab.fi-ware.org:4730/v2.0/tenants >>> including the header X-auth-token filled with >>> the access->token->id from the previous call result >>> >>> this returns a list of tenants, i get my tenant id, that has a format >>> like so: >>> 0000000000000000000000000000XXXX >>> >>> 3.- I try to get the access token to be used later on the Object >>> Storage GE calling >>> POST http://cloud.lab.fi-ware.org:4730/v2.0/tokens >>> including the header Content-Type : application/json >>> sending >>> { >>> "auth": >>> { >>> "tenantName": " [MY_TENANT_ID] ", >>> "passwordCredentials": >>> {"username": "[MY_USERNAME]", "password": "[MY_PASSWORD]"} >>> } >>> } >>> >>> and the error occurs.... >>> {"error": {"message": "The request you have made requires >>> authentication.", "code": 401, "title": "Unauthorized"}} >>> >>> I've tried to use the other tenant id i received on step 2 with the >>> same result >>> >>> also, including the X-auth-token header doesn't make a change. >>> >>> >>> What could i possibly be doing wrong? >>> >>> Thanks! >>> >>> >>> >>> >>> >>> >>> >>> Edificio M3 · Planta 1 Oficina 107 · C/ Adaja 10 · 37185 · Villamayor ( >>> Salamanca) >>> >>> >>> >>> _______________________________________________ >>> Fiware-fabulous-coaching mailing listFiware-fabulous-coaching@lists.fi-ware.orghttps://lists.fi-ware.org/listinfo/fiware-fabulous-coaching >>> >>> >>> >>> _______________________________________________ >>> Fiware-fabulous-coaching mailing list >>> Fiware-fabulous-coaching@lists.fi-ware.org >>> https://lists.fi-ware.org/listinfo/fiware-fabulous-coaching >>> >>> >> >> _______________________________________________ >> Fiware-fabulous-coaching mailing list >> Fiware-fabulous-coaching@lists.fi-ware.org >> https://lists.fi-ware.org/listinfo/fiware-fabulous-coaching >> >> > > > – > Stefano De Panfilis > Chief Innovation Officer > Engineering Ingegneria Informatica S.p.A. > via Riccardo Morandi 32 > 00148 Roma > Italy > > tel (direct): +39-06-8759-4253 > tel (secr.): +39-068307-4513 > fax: +39-068307-4200 > cell: +39-335-7542-567 > skype: depa01 > twitter: @depa01 > > _______________________________________________ Fiware-fabulous-coaching mailing list Fiware-fabulous-coaching@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-fabulous-coaching

          People

          • Assignee:
            pasquale.vitale Pasquale Vitale
            Reporter:
            fw.ext.user FW External User
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              Updated:
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