Uploaded image for project: 'Help-Coaches-Desk'
  1. Help-Coaches-Desk
  2. HELC-554

FIWARE.Request.Coach.CreatiFI.Trying to launch a Blueprint-Instance in Region Zurich/Berlin/Spain results in ERROR state

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Component/s: CreatiFI
        • Labels:
          None

          Description

          Dear FIWARE coach,
          we forward you a support request received from a CreatiFI applicant we are not able to solve.
          Please let us know if you need direct contact with the submitter.
          Thanks.

          *****************************************
          As Berlin-Region did not seem to operate properly concerning Blueprint-Templates, I tried to launch a Blueprint-Template in Zurich Region. This seemed to work first (VM-instances were created) but failed afterwards with:

          Success: Blueprint Instance Test-Zurich status.

          Description: Create environment Test-Zurich

          Status: ERROR

          Error: Error installing a product. Description:com.telefonica.euro_iaas.paasmanager.exception.ProductInstallatorException: Error installing product mysql-1.2.4 Error invokg SDC to Install Productmysql-1.2.4 1.2.4 SDCException. com.telefonica.euro_iaas.sdc.exception.SdcRuntimeException: com.telefonica.euro_iaas.sdc.exception.CanNotCallChefException: Node test-zurich-database-1-011121 is not registered in ChefServer: com.telefonica.euro_iaas.sdc.exception.SdcRuntimeException: com.telefonica.euro_iaas.sdc.exception.CanNotCallChefException: Node test-zurich-database-1-011121 is not registered in ChefServer. com.telefonica.euro_iaas.sdc.exception.SdcRuntimeException: com.telefonica.euro_iaas.sdc.exception.CanNotCallChefException: Node test-zurich-database-1-011121 is not registered in ChefServer

          As it does not seem to be possible to allocate a public IP in Berlin region and not possible to launch blueprint instances in Zurich node, I will try to launch a Blueprint-Template in Spain/Spain2 node...but without success.......

          Regards,

            Issue Links

            relates to

            extRequest - Request from external stakeholder received in the help desk HELP-4534 FIWARE.Request.Tech.Cloud.PaaSManager.Trying to launch a Blueprint-Instance in Region Zurich/Berlin/Spain results in ERROR state

            • Major - Major loss of function.
            • Closed

              Activity

              Ascending order - Click to sort in descending order
              silviocretti Silvio Cretti created issue -
              silviocretti Silvio Cretti made changes -
              Field Original Value New Value
              Assignee Silvio Cretti [ silvio.cretti ] Henar Muñoz [ henar ]
              Hide
              Permalink
              henar Henar Muñoz added a comment -

              Mysql recipe is working. It seems to be an infrastructure problem.

              Show
              henar Henar Muñoz added a comment - Mysql recipe is working. It seems to be an infrastructure problem.
              henar Henar Muñoz made changes -
              Status Open [ 1 ] In Progress [ 3 ]
              henar Henar Muñoz made changes -
              Status In Progress [ 3 ] Answered [ 10104 ]
              Hide
              Permalink
              silviocretti Silvio Cretti added a comment -

              I suggest to ask the user to try again and then open a new ticket if the problems is still present.

              Show
              silviocretti Silvio Cretti added a comment - I suggest to ask the user to try again and then open a new ticket if the problems is still present.
              Hide
              Permalink
              henar Henar Muñoz added a comment -

              Can you do that? I don't have the mail

              Show
              henar Henar Muñoz added a comment - Can you do that? I don't have the mail
              Hide
              Permalink
              silviocretti Silvio Cretti added a comment -

              The message was for the accelerator project .
              I think that this ticket can be closed. In case they will open another one.

              Show
              silviocretti Silvio Cretti added a comment - The message was for the accelerator project . I think that this ticket can be closed. In case they will open another one.
              henar Henar Muñoz made changes -
              Resolution Done [ 10000 ]
              Status Answered [ 10104 ] Closed [ 6 ]
              backlogmanager Backlog Manager made changes -
              Link This issue relates to HELP-4534 [ HELP-4534 ]
              backlogmanager Backlog Manager made changes -
              Assignee Henar Muñoz [ henar ] Silvio Cretti [ silvio.cretti ]
              backlogmanager Backlog Manager made changes -
              Summary [Fiware-creatifi-coaching] [CreatiFI Benelux Hub] Trying to launch a Blueprint-Instance in Region Zurich/Berlin/Spain results in ERROR state FIWARE.Request.Coach.CreatiFI.Trying to launch a Blueprint-Instance in Region Zurich/Berlin/Spain results in ERROR state
              Transition Time In Source Status Execution Times Last Executer Last Execution Date
              Open Open In Progress In Progress
              		41d 4h 36m 1 Henar Muñoz 05/May/15 7:10 PM
              In Progress In Progress Answered Answered
              		3s 1 Henar Muñoz 05/May/15 7:10 PM
              Answered Answered Closed Closed
              		18h 36m 1 Henar Muñoz 06/May/15 1:46 PM

                People

                • Assignee:
                  silviocretti Silvio Cretti
                  Reporter:
                  silviocretti Silvio Cretti
                • Votes:
                  0 Vote for this issue
                  Watchers:
                  2 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved: