Uploaded image for project: 'Help-Coaches-Desk'
  1. Help-Coaches-Desk
  2. HELC-1469

FIWARE.Request.Coach.CreatiFI.Kurento, Firefox jsonrpc timeout kills nodejs app

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Component/s: CreatiFI
    • Labels:
      None

      Description

      Dear FIWARE coach,
      we forward you a support request received from a CreatiFI applicant we are
      not able to solve.
      Please let us know if you need direct contact with the submitter.
      Thanks.

      ************************

      I'm working on getting Firefox to work (Chrome works fine). Sometimes I see
      this exception only with Firefox. It occurs after the session is closed and
      the recordings are being stopped. The recording fails (zero byte file). The
      node app must be restarted after this. I dont see any errors in the kurento
      server log - is there something I could look for?

      thanks
      Paul

      Trace: { [Error: Request has timed out]
      room-0 request:
      '{"jsonrpc":"2.0","method":"invoke","params":

      {"object":"604800d8-b1e9-4a96-80fb-2130e03fbc11_kurento.MediaPipeline/68d52395-f33c-490a-bd47-4688c94f7c1c_kurento.RecorderEndpoint","operation":"stop","sessionId":"8ee31d88-a2c1-4b49-b3c2-70454089d867"}

      ,"id":1981}',
      room-0 retry: [Function: retry] }
      room-0 at RecorderEndpoint.noop
      (/home/paul_davies/uxprobe/kurento-room-app/node_modules/kurento-client/node_modules/kurento-client-core/lib/abstracts/UriEndpoint.js:35:22)
      room-0 at callback2
      (/home/paul_davies/uxprobe/kurento-room-app/node_modules/kurento-client/node_modules/promisecallback/index.js:27:25)
      room-0 at tryCatch
      (/home/paul_davies/uxprobe/kurento-room-app/node_modules/kurento-client/node_modules/es6-promise/dist/es6-promise.js:410:12)
      room-0 at invokeCallback
      (/home/paul_davies/uxprobe/kurento-room-app/node_modules/kurento-client/node_modules/es6-promise/dist/es6-promise.js:425:13)
      room-0 at publish
      (/home/paul_davies/uxprobe/kurento-room-app/node_modules/kurento-client/node_modules/es6-promise/dist/es6-promise.js:393:7)
      room-0 at publishRejection
      (/home/paul_davies/uxprobe/kurento-room-app/node_modules/kurento-client/node_modules/es6-promise/dist/es6-promise.js:335:3)
      room-0 at flush
      (/home/paul_davies/uxprobe/kurento-room-app/node_modules/kurento-client/node_modules/es6-promise/dist/es6-promise.js:121:5)
      room-0 at nextTickCallbackWith0Args (node.js:420:9)
      room-0 at process._tickDomainCallback (node.js:390:13)

      ************************

      Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
      Please, send your messages using the new domain (Fiware-creatifi-coaching@lists.fiware.org) instead of the old one.
      _______________________________________________
      Fiware-creatifi-coaching mailing list
      Fiware-creatifi-coaching@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-creatifi-coaching
      [Created via e-mail received from: Andrea Maestrini <amaestrini@create-net.org>]

        Issue Links

          Activity

          fw.ext.user FW External User created issue -
          backlogmanager Backlog Manager made changes -
          Field Original Value New Value
          Component/s CreatiFI [ 10357 ]
          backlogmanager Backlog Manager made changes -
          Assignee Silvio Cretti [ silvio.cretti ]
          silviocretti Silvio Cretti made changes -
          Component/s _TECH_ [ 11400 ]
          backlogmanager Backlog Manager made changes -
          Link This issue relates to HELP-7271 [ HELP-7271 ]
          backlogmanager Backlog Manager made changes -
          Component/s _TECH_ [ 11400 ]
          Hide
          silviocretti Silvio Cretti added a comment -

          Dear accelerator,
          your issue has been taken by FIWARE expert
          BR

          Show
          silviocretti Silvio Cretti added a comment - Dear accelerator, your issue has been taken by FIWARE expert BR
          silviocretti Silvio Cretti made changes -
          Status Open [ 1 ] In Progress [ 3 ]
          Hide
          fw.ext.user FW External User added a comment -

          Comment by amaestrini@create-net.org :

          Dear coach,
          the applicant sent an update

          ***********************

          I think this might be related to an error with the storage - is there a way
          to catch this exception?

          ***********************

          On Wed, Sep 14, 2016 at 11:07 AM, Andrea Maestrini <
          amaestrini@create-net.org> wrote:

          > Dear FIWARE coach,
          > we forward you a support request received from a CreatiFI applicant we are
          > not able to solve.
          > Please let us know if you need direct contact with the submitter.
          > Thanks.
          >
          > ************************
          >
          > I'm working on getting Firefox to work (Chrome works fine). Sometimes I
          > see this exception only with Firefox. It occurs after the session is closed
          > and the recordings are being stopped. The recording fails (zero byte file).
          > The node app must be restarted after this. I dont see any errors in the
          > kurento server log - is there something I could look for?
          >
          > thanks
          > Paul
          >
          > Trace: { [Error: Request has timed out]
          > room-0 request: '{"jsonrpc":"2.0","method":"invoke","params":

          {"object":" > 604800d8-b1e9-4a96-80fb-2130e03fbc11_kurento.MediaPipeline/68d52395-f33c- > 490a-bd47-4688c94f7c1c_kurento.RecorderEndpoint"," > operation":"stop","sessionId":"8ee31d88-a2c1-4b49-b3c2- > 70454089d867"}

          ,"id":1981}',
          > room-0 retry: [Function: retry] }
          > room-0 at RecorderEndpoint.noop (/home/paul_davies/uxprobe/
          > kurento-room-app/node_modules/kurento-client/node_modules/
          > kurento-client-core/lib/abstracts/UriEndpoint.js:35:22)
          > room-0 at callback2 (/home/paul_davies/uxprobe/
          > kurento-room-app/node_modules/kurento-client/node_modules/
          > promisecallback/index.js:27:25)
          > room-0 at tryCatch (/home/paul_davies/uxprobe/
          > kurento-room-app/node_modules/kurento-client/node_modules/
          > es6-promise/dist/es6-promise.js:410:12)
          > room-0 at invokeCallback (/home/paul_davies/uxprobe/
          > kurento-room-app/node_modules/kurento-client/node_modules/
          > es6-promise/dist/es6-promise.js:425:13)
          > room-0 at publish (/home/paul_davies/uxprobe/
          > kurento-room-app/node_modules/kurento-client/node_modules/
          > es6-promise/dist/es6-promise.js:393:7)
          > room-0 at publishRejection (/home/paul_davies/uxprobe/
          > kurento-room-app/node_modules/kurento-client/node_modules/
          > es6-promise/dist/es6-promise.js:335:3)
          > room-0 at flush (/home/paul_davies/uxprobe/kurento-room-app/node_modules/
          > kurento-client/node_modules/es6-promise/dist/es6-promise.js:121:5)
          > room-0 at nextTickCallbackWith0Args (node.js:420:9)
          > room-0 at process._tickDomainCallback (node.js:390:13)
          >
          > ************************
          >

          Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
          Please, send your messages using the new domain (Fiware-creatifi-coaching@lists.fiware.org) instead of the old one.

          Show
          fw.ext.user FW External User added a comment - Comment by amaestrini@create-net.org : Dear coach, the applicant sent an update *********************** I think this might be related to an error with the storage - is there a way to catch this exception? *********************** On Wed, Sep 14, 2016 at 11:07 AM, Andrea Maestrini < amaestrini@create-net.org> wrote: > Dear FIWARE coach, > we forward you a support request received from a CreatiFI applicant we are > not able to solve. > Please let us know if you need direct contact with the submitter. > Thanks. > > ************************ > > I'm working on getting Firefox to work (Chrome works fine). Sometimes I > see this exception only with Firefox. It occurs after the session is closed > and the recordings are being stopped. The recording fails (zero byte file). > The node app must be restarted after this. I dont see any errors in the > kurento server log - is there something I could look for? > > thanks > Paul > > Trace: { [Error: Request has timed out] > room-0 request: '{"jsonrpc":"2.0","method":"invoke","params": {"object":" > 604800d8-b1e9-4a96-80fb-2130e03fbc11_kurento.MediaPipeline/68d52395-f33c- > 490a-bd47-4688c94f7c1c_kurento.RecorderEndpoint"," > operation":"stop","sessionId":"8ee31d88-a2c1-4b49-b3c2- > 70454089d867"} ,"id":1981}', > room-0 retry: [Function: retry] } > room-0 at RecorderEndpoint.noop (/home/paul_davies/uxprobe/ > kurento-room-app/node_modules/kurento-client/node_modules/ > kurento-client-core/lib/abstracts/UriEndpoint.js:35:22) > room-0 at callback2 (/home/paul_davies/uxprobe/ > kurento-room-app/node_modules/kurento-client/node_modules/ > promisecallback/index.js:27:25) > room-0 at tryCatch (/home/paul_davies/uxprobe/ > kurento-room-app/node_modules/kurento-client/node_modules/ > es6-promise/dist/es6-promise.js:410:12) > room-0 at invokeCallback (/home/paul_davies/uxprobe/ > kurento-room-app/node_modules/kurento-client/node_modules/ > es6-promise/dist/es6-promise.js:425:13) > room-0 at publish (/home/paul_davies/uxprobe/ > kurento-room-app/node_modules/kurento-client/node_modules/ > es6-promise/dist/es6-promise.js:393:7) > room-0 at publishRejection (/home/paul_davies/uxprobe/ > kurento-room-app/node_modules/kurento-client/node_modules/ > es6-promise/dist/es6-promise.js:335:3) > room-0 at flush (/home/paul_davies/uxprobe/kurento-room-app/node_modules/ > kurento-client/node_modules/es6-promise/dist/es6-promise.js:121:5) > room-0 at nextTickCallbackWith0Args (node.js:420:9) > room-0 at process._tickDomainCallback (node.js:390:13) > > ************************ > Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost. Please, send your messages using the new domain (Fiware-creatifi-coaching@lists.fiware.org) instead of the old one.
          Hide
          silviocretti Silvio Cretti added a comment -

          The GE owner reqplied the following:
          "
          What node version are you using? There is an open issue with node 6.X promises, so we recommend you to use 4.X LTS instead.

          Since some errors are asynchronous, and thus raised as an event, you can subscribe also to error events from the pipeline and the recorder. Otherwise, you'd need to check the KMS logs for errors.

          "

          Show
          silviocretti Silvio Cretti added a comment - The GE owner reqplied the following: " What node version are you using? There is an open issue with node 6.X promises, so we recommend you to use 4.X LTS instead. Since some errors are asynchronous, and thus raised as an event, you can subscribe also to error events from the pipeline and the recorder. Otherwise, you'd need to check the KMS logs for errors. "
          Hide
          silviocretti Silvio Cretti added a comment -

          We are going to close the issue because the user didn't reply.
          We are ready to re-open it in case of reply.

          Show
          silviocretti Silvio Cretti added a comment - We are going to close the issue because the user didn't reply. We are ready to re-open it in case of reply.
          silviocretti Silvio Cretti made changes -
          Status In Progress [ 3 ] Answered [ 10104 ]
          silviocretti Silvio Cretti made changes -
          Resolution Done [ 10000 ]
          Status Answered [ 10104 ] Closed [ 6 ]
          backlogmanager Backlog Manager made changes -
          Summary [Fiware-creatifi-coaching] [CreatiFI Benelux Hub] Kurento, Firefox jsonrpc timeout kills nodejs app FIWARE.Request.Coach.CreatiFI.Kurento, Firefox jsonrpc timeout kills nodejs app
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open In Progress In Progress
          1d 3h 28m 1 Silvio Cretti 15/Sep/16 2:40 PM
          In Progress In Progress Answered Answered
          13d 7h 32m 1 Silvio Cretti 28/Sep/16 10:12 PM
          Answered Answered Closed Closed
          1s 1 Silvio Cretti 28/Sep/16 10:12 PM

            People

            • Assignee:
              silviocretti Silvio Cretti
              Reporter:
              fw.ext.user FW External User
            • Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: