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  1. Help-Coaches-Desk
  2. HELC-1468

FIWARE.Request.Coach.CreatiFI.firefox ice fails when chrome ice succeeds with Kurento

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Component/s: CreatiFI
        • Labels:
          None

          Description

          Dear FIWARE coach,
          we forward you a support request received from a CreatiFI applicant we are
          not able to solve.
          Given that at the and of September the applicant have to provide the final
          product with FIWARE integrated and Kurento is an important part of the
          project Can we set up a brief Skype call to fix the last issues, please?
          Let me know
          Thanks.

          **********************

          I have been trying to get firefox working (chrome works fine for us). I was
          trying many mixes of stun/turn servers, media constraints etc but I always
          have the second stream (the screen capture stream) fail ice.

          I got frustrated enough that I went back to the demos. With the magic
          mirror demo (javascript) I tried it with my kurento server (wss://
          media-eu.uxpro.be) (6.5 up to date) with chrome - works fine. I tried the
          same demo with firefox and it fails ice.

          Is this expected?

          You can try my server - it is currently open.

          thanks

          Paul

          **********************

          Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
          Please, send your messages using the new domain (Fiware-creatifi-coaching@lists.fiware.org) instead of the old one.
          _______________________________________________
          Fiware-creatifi-coaching mailing list
          Fiware-creatifi-coaching@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-creatifi-coaching
          [Created via e-mail received from: Andrea Maestrini <amaestrini@create-net.org>]

          1. PDF File
            webrtc.pdf
            400 kB
            FW External User

            Issue Links

            relates to

            extRequest - Request from external stakeholder received in the help desk HELP-7263 FIWARE.Request.Tech.Data.Stream-oriented.firefox ice fails when chrome ice succeeds with Kurento

            • Major - Major loss of function.
            • Closed

              Activity

              Ascending order - Click to sort in descending order
              fw.ext.user FW External User created issue -
              backlogmanager Backlog Manager made changes -
              Field Original Value New Value
              Component/s CreatiFI [ 10357 ]
              backlogmanager Backlog Manager made changes -
              Assignee Silvio Cretti [ silvio.cretti ]
              silviocretti Silvio Cretti made changes -
              Component/s _TECH_ [ 11400 ]
              backlogmanager Backlog Manager made changes -
              Link This issue relates to HELP-7263 [ HELP-7263 ]
              backlogmanager Backlog Manager made changes -
              Component/s _TECH_ [ 11400 ]
              Hide
              Permalink
              silviocretti Silvio Cretti added a comment -

              dear accelerator,
              your issue has been taken by Kurento expert
              BR

              Show
              silviocretti Silvio Cretti added a comment - dear accelerator, your issue has been taken by Kurento expert BR
              silviocretti Silvio Cretti made changes -
              Status Open [ 1 ] In Progress [ 3 ]
              Hide
              Permalink
              fw.ext.user FW External User added a comment -

              Comment by amaestrini@create-net.org :

              Dear,
              I forwarded you an update from the applicant

              ******************

              I tried this at home - simple cable double nat and it worked. Is chrome
              better at ice or is it my app?

              ******************

              On Tue, Sep 13, 2016 at 4:29 PM, Help-Coaches-Desk <
              coaches-help-desk-jira@fi-ware.org> wrote:

              >
              >

              Show
              fw.ext.user FW External User added a comment - Comment by amaestrini@create-net.org : Dear, I forwarded you an update from the applicant ****************** I tried this at home - simple cable double nat and it worked. Is chrome better at ice or is it my app? ****************** On Tue, Sep 13, 2016 at 4:29 PM, Help-Coaches-Desk < coaches-help-desk-jira@fi-ware.org> wrote: > >
              Hide
              Permalink
              fw.ext.user FW External User added a comment -

              Comment by amaestrini@create-net.org :

              Dear,
              I forwarded you an update from the applicant

              ********************

              I finally got a firefox ice session to work from the office. This normally
              fails. I attach the webrtc internals as a pdf

              ********************

              On Wed, Sep 14, 2016 at 8:40 AM, Andrea Maestrini <amaestrini@create-net.org
              > wrote:

              > Dear,
              > I forwarded you an update from the applicant
              >
              > ******************
              >
              > I tried this at home - simple cable double nat and it worked. Is chrome
              > better at ice or is it my app?
              >
              > ******************
              >
              > On Tue, Sep 13, 2016 at 4:29 PM, Help-Coaches-Desk <
              > coaches-help-desk-jira@fi-ware.org> wrote:
              >
              >>
              >>
              >

              Show
              fw.ext.user FW External User added a comment - Comment by amaestrini@create-net.org : Dear, I forwarded you an update from the applicant ******************** I finally got a firefox ice session to work from the office. This normally fails. I attach the webrtc internals as a pdf ******************** On Wed, Sep 14, 2016 at 8:40 AM, Andrea Maestrini <amaestrini@create-net.org > wrote: > Dear, > I forwarded you an update from the applicant > > ****************** > > I tried this at home - simple cable double nat and it worked. Is chrome > better at ice or is it my app? > > ****************** > > On Tue, Sep 13, 2016 at 4:29 PM, Help-Coaches-Desk < > coaches-help-desk-jira@fi-ware.org> wrote: > >> >> >
              fw.ext.user FW External User made changes -
              Attachment webrtc.pdf [ 27993 ]
              Hide
              Permalink
              silviocretti Silvio Cretti added a comment -

              Here is the reply from the GE owner:
              "
              Just to rule out screenshare issues, could you check with any of the tutorials, like the hello world?
              "

              Show
              silviocretti Silvio Cretti added a comment - Here is the reply from the GE owner: " Just to rule out screenshare issues, could you check with any of the tutorials, like the hello world? "
              Hide
              Permalink
              silviocretti Silvio Cretti added a comment -

              Issue is going to be closed since the user didn't reply.
              In case of reply, we can re-open the issue.

              Show
              silviocretti Silvio Cretti added a comment - Issue is going to be closed since the user didn't reply. In case of reply, we can re-open the issue.
              silviocretti Silvio Cretti made changes -
              Status In Progress [ 3 ] Answered [ 10104 ]
              silviocretti Silvio Cretti made changes -
              Resolution Done [ 10000 ]
              Status Answered [ 10104 ] Closed [ 6 ]
              backlogmanager Backlog Manager made changes -
              Summary [Fiware-creatifi-coaching] [CreatiFI Benelux Hub] firefox ice fails when chrome ice succeeds with Kurento FIWARE.Request.Coach.CreatiFI.firefox ice fails when chrome ice succeeds with Kurento
              Transition Time In Source Status Execution Times Last Executer Last Execution Date
              Open Open In Progress In Progress
              		2h 15m 1 Silvio Cretti 13/Sep/16 4:28 PM
              In Progress In Progress Answered Answered
              		15d 5h 41m 1 Silvio Cretti 28/Sep/16 10:10 PM
              Answered Answered Closed Closed
              		1s 1 Silvio Cretti 28/Sep/16 10:10 PM

                People

                • Assignee:
                  silviocretti Silvio Cretti
                  Reporter:
                  fw.ext.user FW External User
                • Votes:
                  0 Vote for this issue
                  Watchers:
                  2 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved: