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  1. Help-Coaches-Desk
  2. HELC-1433

FIWARE.Request.Coach.INCENSe.No Cloud Panel

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Component/s: INCENSe
        • Labels:
          None

          Description

          Hello,

          I have an active community account for the Fiware Lab.

          When trying to access the Cloud Panel inside the Fiware Lab,

          I see a loading bar briefly,
          but then only the top navigation bar loads, the rest remains blank.

          I could repeat this error on a Ubuntu Live system (16.04),
          on a new Ubunutu installation, and on Windows 7.

          Therefore I think the error is not on my computer.

          Should I register for a new account?

          Kind Regards,

          Ridha
          Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
          Please, send your messages using the new domain (Fiware-incense-coaching@lists.fiware.org) instead of the old one.
          _______________________________________________
          Fiware-incense-coaching mailing list
          Fiware-incense-coaching@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-incense-coaching

          [Created via e-mail received from: Ridha Azaiz <contact@aerialpower.com>]

            Issue Links

            relates to

            extRequest - Request from external stakeholder received in the help desk HELP-6918 FIWARE.Request.Lab.No Cloud Panel.

            • Major - Major loss of function.
            • Closed

              Activity

              Ascending order - Click to sort in descending order
              fw.ext.user FW External User created issue -
              backlogmanager Backlog Manager made changes -
              Field Original Value New Value
              Component/s INCENSe [ 10368 ]
              backlogmanager Backlog Manager made changes -
              Assignee Pasquale Andriani [ pasquale.andriani ]
              pandriani Pasquale Andriani made changes -
              Status Open [ 1 ] In Progress [ 3 ]
              Hide
              Permalink
              pandriani Pasquale Andriani added a comment -

              Hi,
              have you tried to connect from a different network (i.e. the network provided by your mobile phone)?

              Please let me know,
              P.

              Show
              pandriani Pasquale Andriani added a comment - Hi, have you tried to connect from a different network (i.e. the network provided by your mobile phone)? Please let me know, P.
              Hide
              Permalink
              fw.ext.user FW External User added a comment -

              Comment by contact@aerialpower.com :

              Hello,

              yes I tried to load the cload panel on 3-4 different networks and
              locations as well as with VPN and without VPN and 3 different operating
              systems.

              Maybe it is helpful just to "reset" the account?

              Ridha

              Show
              fw.ext.user FW External User added a comment - Comment by contact@aerialpower.com : Hello, yes I tried to load the cload panel on 3-4 different networks and locations as well as with VPN and without VPN and 3 different operating systems. Maybe it is helpful just to "reset" the account? Ridha
              Hide
              Permalink
              pandriani Pasquale Andriani added a comment - - edited

              Thanks for your detailed report.
              I'm going to contact the support of Zurich node who will help you.
              Regards,
              P.

              Show
              pandriani Pasquale Andriani added a comment - - edited Thanks for your detailed report. I'm going to contact the support of Zurich node who will help you. Regards, P.
              pandriani Pasquale Andriani made changes -
              Status In Progress [ 3 ] Answered [ 10104 ]
              pandriani Pasquale Andriani made changes -
              Component/s _LAB_ [ 11401 ]
              backlogmanager Backlog Manager made changes -
              Link This issue relates to HELP-6918 [ HELP-6918 ]
              backlogmanager Backlog Manager made changes -
              Component/s _LAB_ [ 11401 ]
              pandriani Pasquale Andriani made changes -
              Resolution Done [ 10000 ]
              Status Answered [ 10104 ] Closed [ 6 ]
              backlogmanager Backlog Manager made changes -
              Summary [Fiware-incense-coaching] No Cloud Panel FIWARE.Request.Coach.INCENSe.No Cloud Panel
              Transition Time In Source Status Execution Times Last Executer Last Execution Date
              Open Open In Progress In Progress
              		15m 37s 1 Pasquale Andriani 14/Jul/16 10:34 AM
              In Progress In Progress Answered Answered
              		2h 2m 1 Pasquale Andriani 14/Jul/16 12:36 PM
              Answered Answered Closed Closed
              		22h 14m 1 Pasquale Andriani 15/Jul/16 10:51 AM

                People

                • Assignee:
                  pandriani Pasquale Andriani
                  Reporter:
                  fw.ext.user FW External User
                • Votes:
                  0 Vote for this issue
                  Watchers:
                  2 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved: