Details
-
Type:
extRequest
-
Status: Closed
-
Priority:
Major
-
Resolution: Done
-
Component/s: SOUL-FI
-
Labels:None
Description
Dear SOUL-FI team,
after the issues related to the 2-days maintenance of the last week now we
are receiving this communication (see below) about the status of our FIWARE
Lab account.
Our FLOUD platform on FIWARE is not anymore reachable and it seems that we
cannot access our VM anymore.
This problem and the one we had last week are creating huge problems to the
FLOUD team and we need them to be fixed by tomorrow morning at 9:00
(Monday, the 2nd) otherwise we cannot work on our demo for ECFI Conference.
Thanks,
Nicola Torpei.
FLOUD Team, Magenta Srl
---------- Forwarded message ----------
From: <no-reply@account.lab.fiware.org>
Date: 30 October 2015 at 12:34
Subject: [FIWARE Lab] Changed account status
To: nicolatorpei@gmail.com
[image: FIWARE-Lab]
Hello Nicola Torpei!
Your FIWARE Lab account status has changed. Your new account status details
are:
Current account type: basic
You are not allowed to use the cloud resources associated with your
authorized organization anymore. If you want to continue to use it, please
request a Community Account following the steps defined here
<http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Lab:_Upgrade_to_Community_Account>
.
Keep enjoying FIWARE Lab,
FIWARE Lab administrators.
2015 © FIWARE <http://www.fiware.org/>.
–
Nicola Torpei
.: Interaction Designer | multi-touch technologies and interactive
environments
:: piazza della madonna della neve c/o Parco Urbano dell'Innovazione,
50122, Firenze - Italy
:: mobile: +39 329 4125901
http://www.nicolatorpei.net
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-soulfi-coaching@lists.fiware.org) instead of the old one.
_______________________________________________
Fiware-soulfi-coaching mailing list
Fiware-soulfi-coaching@lists.fiware.org
https://lists.fiware.org/listinfo/fiware-soulfi-coaching
[Created via e-mail received from: Nicola Torpei <nicolatorpei@gmail.com>]
Activity
Thank you Guillermo, now everything is working!
Regards,
Nicola.
On 3 November 2015 at 10:25, Guillermo Jiménez Prieto <
–
Nicola Torpei
.: Interaction Designer | multi-touch technologies and interactive
environments
:: piazza della madonna della neve c/o Parco Urbano dell'Innovazione,
50122, Firenze - Italy
:: mobile: +39 329 4125901
http://www.nicolatorpei.net
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-soulfi-coaching@lists.fiware.org) instead of the old one.
_______________________________________________
Fiware-soulfi-coaching mailing list
Fiware-soulfi-coaching@lists.fiware.org
https://lists.fiware.org/listinfo/fiware-soulfi-coaching
Sorry for the inconvenience,
There was a problem with your community assignment last september.
The problem has been solved and your account has become operative again with your VM.
Thank you and we apologise for any inconvenience that this may have caused you.
Kind Regards
----------------------------------
Guillermo Jiménez Prieto
(+34 91 10 12202) ext 4128
guillermo.jimenez@imdea.org
IMDEA Software Institute - Telefónica I+D Joint Research Unit
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-soulfi-coaching@lists.fiware.org) instead of the old one.
_______________________________________________
Fiware-soulfi-coaching mailing list
Fiware-soulfi-coaching@lists.fiware.org
https://lists.fiware.org/listinfo/fiware-soulfi-coaching
In attachment a screenshot of the actual state of my VM, with both IP
addresses (internal and external).
Thanks,
Nicola.
On 2 November 2015 at 17:47, SERGIO GARCIA GOMEZ <
–
Nicola Torpei
.: Interaction Designer | multi-touch technologies and interactive
environments
:: piazza della madonna della neve c/o Parco Urbano dell'Innovazione,
50122, Firenze - Italy
:: mobile: +39 329 4125901
http://www.nicolatorpei.net
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-soulfi-coaching@lists.fiware.org) instead of the old one.
_______________________________________________
Fiware-soulfi-coaching mailing list
Fiware-soulfi-coaching@lists.fiware.org
https://lists.fiware.org/listinfo/fiware-soulfi-coaching
Nicola,
Could you tell us the IP address of the VM?
Best Regards,
Sergio.
De: Nicola Torpei nicolatorpei@gmail.com
Enviado el: 02 November 2015 14:27
Para: SERGIO GARCIA GOMEZ
CC: nvarandas@ipn.pt; fiware-soulfi-coaching@lists.fi-ware.org; SOUL-FI; Lorenzo Farnararo; Marco Scerbo FRI; Sanjeya Cooray; Alessandro Monti
Asunto: Re: [Fiware-soulfi-coaching] Fwd: [FIWARE Lab] Changed account status
Dear Sergio,
thanks for the answer. My account is now accessible and the VM is still there but we cannot start it: it says status "SHUTOFF" and any command to the VM produces an error in the FIWARE CLOUD LAB (error 409).
Let us know.
Regards,
Nicola.
On 2 November 2015 at 13:18, SERGIO GARCIA GOMEZ <sergio.garciagomez@telefonica.com<sergio.garciagomez@telefonica.com>> wrote:
Dear Nicola,
Please find my apologies, you were upgraded in September, and I don’t know why you have been downgraded now, probably some mistake.
The lab team says that it’s already OK. Could you please check?
Best Regards,
Sergio.
De: fiware-soulfi-coaching-bounces@lists.fiware.org<fiware-soulfi-coaching-bounces@lists.fiware.org> fiware-soulfi-coaching-bounces@lists.fiware.org<mailto:fiware-soulfi-coaching-bounces@lists.fiware.org> En nombre de Nicola Torpei
Enviado el: 01 November 2015 21:13
Para: nvarandas@ipn.pt<nvarandas@ipn.pt>; fiware-soulfi-coaching@lists.fi-ware.org<fiware-soulfi-coaching@lists.fi-ware.org>
CC: SOUL-FI; Lorenzo Farnararo; Marco Scerbo FRI; Sanjeya Cooray; Alessandro Monti
Asunto: [Fiware-soulfi-coaching] Fwd: [FIWARE Lab] Changed account status
Dear SOUL-FI team,
after the issues related to the 2-days maintenance of the last week now we are receiving this communication (see below) about the status of our FIWARE Lab account.
Our FLOUD platform on FIWARE is not anymore reachable and it seems that we cannot access our VM anymore.
This problem and the one we had last week are creating huge problems to the FLOUD team and we need them to be fixed by tomorrow morning at 9:00 (Monday, the 2nd) otherwise we cannot work on our demo for ECFI Conference.
Thanks,
Nicola Torpei.
FLOUD Team, Magenta Srl
---------- Forwarded message ----------
From: <no-reply@account.lab.fiware.org<no-reply@account.lab.fiware.org>>
Date: 30 October 2015 at 12:34
Subject: [FIWARE Lab] Changed account status
To: nicolatorpei@gmail.com<nicolatorpei@gmail.com>
[FIWARE-Lab]
Hello Nicola Torpei!
Your FIWARE Lab account status has changed. Your new account status details are:
Current account type: basic
You are not allowed to use the cloud resources associated with your authorized organization anymore. If you want to continue to use it, please request a Community Account following the steps defined here<http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Lab:_Upgrade_to_Community_Account>.
Keep enjoying FIWARE Lab,
FIWARE Lab administrators.
2015 © FIWARE<http://www.fiware.org/>.
–
Nicola Torpei
.: Interaction Designer | multi-touch technologies and interactive environments
:: piazza della madonna della neve c/o Parco Urbano dell'Innovazione, 50122, Firenze - Italy
:: mobile: +39 329 4125901<tel:%2B39%20329%204125901>
http://www.nicolatorpei.net<http://www.nicolatorpei.net/>
Dear Sergio,
thanks for the answer. My account is now accessible and the VM is still
there but we cannot start it: it says status "SHUTOFF" and any command to
the VM produces an error in the FIWARE CLOUD LAB (error 409).
Let us know.
Regards,
Nicola.
On 2 November 2015 at 13:18, SERGIO GARCIA GOMEZ <
–
Nicola Torpei
.: Interaction Designer | multi-touch technologies and interactive
environments
:: piazza della madonna della neve c/o Parco Urbano dell'Innovazione,
50122, Firenze - Italy
:: mobile: +39 329 4125901
http://www.nicolatorpei.net
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-soulfi-coaching@lists.fiware.org) instead of the old one.
_______________________________________________
Fiware-soulfi-coaching mailing list
Fiware-soulfi-coaching@lists.fiware.org
https://lists.fiware.org/listinfo/fiware-soulfi-coaching
Dear Nicola,
Please find my apologies, you were upgraded in September, and I don’t know why you have been downgraded now, probably some mistake.
The lab team says that it’s already OK. Could you please check?
Best Regards,
Sergio.
De: fiware-soulfi-coaching-bounces@lists.fiware.org fiware-soulfi-coaching-bounces@lists.fiware.org En nombre de Nicola Torpei
Enviado el: 01 November 2015 21:13
Para: nvarandas@ipn.pt; fiware-soulfi-coaching@lists.fi-ware.org
CC: SOUL-FI; Lorenzo Farnararo; Marco Scerbo FRI; Sanjeya Cooray; Alessandro Monti
Asunto: [Fiware-soulfi-coaching] Fwd: [FIWARE Lab] Changed account status
Dear SOUL-FI team,
after the issues related to the 2-days maintenance of the last week now we are receiving this communication (see below) about the status of our FIWARE Lab account.
Our FLOUD platform on FIWARE is not anymore reachable and it seems that we cannot access our VM anymore.
This problem and the one we had last week are creating huge problems to the FLOUD team and we need them to be fixed by tomorrow morning at 9:00 (Monday, the 2nd) otherwise we cannot work on our demo for ECFI Conference.
Thanks,
Nicola Torpei.
FLOUD Team, Magenta Srl
---------- Forwarded message ----------
From: <no-reply@account.lab.fiware.org<no-reply@account.lab.fiware.org>>
Date: 30 October 2015 at 12:34
Subject: [FIWARE Lab] Changed account status
To: nicolatorpei@gmail.com<nicolatorpei@gmail.com>
[FIWARE-Lab]
Hello Nicola Torpei!
Your FIWARE Lab account status has changed. Your new account status details are:
Current account type: basic
You are not allowed to use the cloud resources associated with your authorized organization anymore. If you want to continue to use it, please request a Community Account following the steps defined here<http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Lab:_Upgrade_to_Community_Account>.
Keep enjoying FIWARE Lab,
FIWARE Lab administrators.
2015 © FIWARE<http://www.fiware.org/>.
–
Nicola Torpei
.: Interaction Designer | multi-touch technologies and interactive environments
:: piazza della madonna della neve c/o Parco Urbano dell'Innovazione, 50122, Firenze - Italy
:: mobile: +39 329 4125901
http://www.nicolatorpei.net<http://www.nicolatorpei.net/>
Dear Sergio,
We are pushing on Magenta to work hard as one of the selected companies and
now their account is being reduced to a basic account, could you please
support the team directly (see below their email, Skype ID of Nicola:
nicolatorpei) in order to avoid more delays and decrease of motivation on
FIWARE.... thanks!
regards,
Nuno
---------- Forwarded message ----------
From: Nicola Torpei <nicolatorpei@gmail.com>
Date: 2015-11-01 20:12 GMT+00:00
Subject: Fwd: [FIWARE Lab] Changed account status
To: nvarandas@ipn.pt, fiware-soulfi-coaching@lists.fi-ware.org
Cc: SOUL-FI <soulfi@magentalab.it>, Marco Scerbo FRI <marco.scerbo@unifi.it>,
Alessandro Monti <alessandro.monti@i2t3.unifi.it>, Lorenzo Farnararo <
lorenzo.farnararo@magentalab.it>, Sanjeya Cooray <
sanjeya.cooray@magentalab.it>
Dear SOUL-FI team,
after the issues related to the 2-days maintenance of the last week now we
are receiving this communication (see below) about the status of our FIWARE
Lab account.
Our FLOUD platform on FIWARE is not anymore reachable and it seems that we
cannot access our VM anymore.
This problem and the one we had last week are creating huge problems to the
FLOUD team and we need them to be fixed by tomorrow morning at 9:00
(Monday, the 2nd) otherwise we cannot work on our demo for ECFI Conference.
Thanks,
Nicola Torpei.
FLOUD Team, Magenta Srl
---------- Forwarded message ----------
From: <no-reply@account.lab.fiware.org>
Date: 30 October 2015 at 12:34
Subject: [FIWARE Lab] Changed account status
To: nicolatorpei@gmail.com
[image: FIWARE-Lab]
Hello Nicola Torpei!
Your FIWARE Lab account status has changed. Your new account status details
are:
Current account type: basic
You are not allowed to use the cloud resources associated with your
authorized organization anymore. If you want to continue to use it, please
request a Community Account following the steps defined here
<http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Lab:_Upgrade_to_Community_Account>
.
Keep enjoying FIWARE Lab,
FIWARE Lab administrators.
2015 © FIWARE <http://www.fiware.org/>.
–
Nicola Torpei
.: Interaction Designer | multi-touch technologies and interactive
environments
:: piazza della madonna della neve c/o Parco Urbano dell'Innovazione,
50122, Firenze - Italy
:: mobile: +39 329 4125901
http://www.nicolatorpei.net
–
Nuno Varandas
EU Project Manager | SOUL-FI, FIWARE Accelerator
Instituto Pedro Nunes - Information technology and Systems Laboratory
Phone: +351 239 700 988; Mobile: +351 910 063 189; Skype: nvarandas
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-soulfi-coaching@lists.fiware.org) instead of the old one.
Why not to close this ticket?